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Ira Ford Saco

Saco, ME

Overview
Reviews
Vehicles
4.7
470 Reviews
Call Dealership (207) 209-2049
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857 Portland Rd

Saco, ME

04072

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Showing 470 reviews

July 17, 2024

Not told upfront of $27 labor charge to install air filter during State Inspection service…rip off. Technician and Service rep had no clue what a hydrometer is or how to test coolant. They only want t More

by tron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Jul 26, 2024 -

Ira Ford Saco responded

Tron, I appreciate you taking the time to let me know about this issue. I am truly sorry to hear about your recent service experience concerning the installation of the air filter. I am eager to correct this situation and regain your trust as a valued customer. Please contact me at your earliest convenience so we can discuss this further. I’m looking forward to the opportunity to speak with you and find a solution. Thank you, David Blanchard General Manager dblanchard@irafordsaco.com

July 13, 2024

Very professional about how they handled my work and very good at keeping me informed about the progress of the work More

by Agoulet1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith stayte
Report | Print
Jul 14, 2024 -

Ira Ford Saco responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

Was able to get in right away. Valet service is fantastic. Rebekah was great to work with. More

by chcx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah
Report | Print
Jul 11, 2024 -

Ira Ford Saco responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 06, 2024

Rebecca in service was super helpful and answered all of my questions and then some. Thank you! More

by mike_grindatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Jul 07, 2024 -

Ira Ford Saco responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Saco. We are always more than happy to assist you if anything else comes up. Take care!

July 06, 2024

Professional, courtesy, attention to detail, knowledgeable, I would highly recommend in using Ira Ford Soco Maine. More

by Moosek1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Jul 08, 2024 -

Ira Ford Saco responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 22, 2024

Think they lied about fixing my rear end , been there twice and it still leaks More

by Todd.nielsen888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Jun 25, 2024 -

Ira Ford Saco responded

Todd.nielsen888. Thank you for your feedback, and I apologize that our service fell short of your expectations. We deeply regret any inconvenience you may have encountered due to the leak from the rear end. Please, allow me the opportunity to make things right and regain your trust as a valued client. I have provided my email information; I look forward to hearing from you. David Blanchard General Manager dblanchard@irafordsaco.com

June 18, 2024

Always very happy with the work they do and there noledgeable with new vehicle technology. More

by RobertCadorette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stayte.
Report | Print
Jun 20, 2024 -

Ira Ford Saco responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Ford Saco. Thank you, and have a fantastic day!

June 18, 2024

Got me in for an oil change. Found some brake issues. Handling everything great. Great job More

by Jcullinan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Jun 20, 2024 -

Ira Ford Saco responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 17, 2024

The valet pick up is very convenient. They keep you informed about the service and return the vehicle when it's completed. Great experience. More

by Keith osgood
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dave Blanchard.
Report | Print
Jun 19, 2024 -

Ira Ford Saco responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2024

The service department is excellent. Keith, in particular went the extra mile to ensure that my vehicles service issues were thoroughly addressed in a timely manner. Exceptional Custome More

by Jcivali23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Jun 16, 2024 -

Ira Ford Saco responded

Hi, thank you so much for your positive comments about Ira Ford Saco! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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