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Ira Ford Saco

Saco, ME

4.6
385 Reviews

857 Portland Rd

Saco, ME

04072

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Showing 385 reviews

October 09, 2023

I’m from out of state. Needed my car checked out and find out why my usb ports were not working. Got in within 2 days and they were great. Checked out whole car and didn’t More

by Dawnlynnmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith in service dept
Oct 11, 2023 -

Ira Ford Saco responded

It's wonderful to hear that even as an out-of-state customer, you had a great experience with Ira Ford Saco when you needed your car checked and USB ports fixed. The fact that we checked out your whole car and didn't charge for it is a sign of excellent customer service. Knowing that you'll use us when you move to the area speaks to the trust and satisfaction you have in our service. Safe travels, and thank you for sharing your positive experience!

October 09, 2023

I arrived at my scheduled oil change time, which was confirmed by text and email from the dealership. The service rep greeted me by asking why the appointment was scheduled so late in the day (4:45) and More

by Ford Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I think Herb, but I’m not really sure
Oct 11, 2023 -

Ira Ford Saco responded

Thank you for bringing this to my attention. I apologize for the misunderstanding and experience you had when getting your vehicle serviced with us. I would like an opportunity to address your concerns and to earn your business, please contact me at (207) 571-5041. I look forward to speaking with you. David Blanchard, General Manager

October 06, 2023

The staff at this dealership are always friendly and helpful and the service Is always top quality. More

by Marilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Oct 10, 2023 -

Ira Ford Saco responded

That's fantastic to hear! We're so happy you had a top quality experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 28, 2023

Service was great and fast my service writer Herb is the best .I needed a new state inspection ina few days Herb had his team put on a new one and didn't charge me.thanks to all More

by mlane195339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb
Sep 29, 2023 -

Ira Ford Saco responded

We're delighted to hear that you had a great and fast service experience with Herb as your service writer. Going the extra mile to ensure you had a new state inspection without charge is a testament to our commitment to customer satisfaction. Herb and our team are here to ensure you have a smooth and positive experience. Thank you for choosing us, and we appreciate your kind words!

September 19, 2023

Came to have ford looked at for any damage under the car after being rear ended. They provided the service of checking the undercarriage for any damage. The service thorough.. Always pleased with the this More

by Ted
Recommend Dealer
Yes
Employees Worked With
Body work
Sep 23, 2023 -

Ira Ford Saco responded

Thank you for choosing Ira Ford Saco! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

September 18, 2023

Saco Ford is number one! Got me in there done and on my way thank you More

by pattydonovan9@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Sep 19, 2023 -

Ira Ford Saco responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 18, 2023

Great service from your team! !! Keith was a great rep for your company !!!!thank you More

by dcurry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure Keith took care of that
Sep 21, 2023 -

Ira Ford Saco responded

We're thrilled to hear about your outstanding experience with Keith in our Service department. Providing exceptional and professional service is a top priority. Your satisfaction is important to us, and we're here to assist you whenever you need us. Thank you for choosing us, and we appreciate your kind words

September 13, 2023

They were fast and courteous. I went with a buy 3/get one free tire sale and got a great price! More

by Mike L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The sales manager did a great job.
Sep 21, 2023 -

Ira Ford Saco responded

It's great to hear that you had a fast and courteous experience when taking advantage of the buy 3/get one free tire sale and that you received a great price. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 05, 2023

Dealer was open early, took my information and they began working in a timely manner. Estimated time of completion was beat and they had me on my way allowing my day to be more productive. More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stayte
Sep 09, 2023 -

Ira Ford Saco responded

We are glad we could help!

August 31, 2023

Great customer service! A++ I’ve worked with my dealership services department in the past and Ira Ford Saco is one of the best. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Johnson
Sep 06, 2023 -

Ira Ford Saco responded

Thank you for choosing Ira Ford Saco! It was our pleasure to take care of your automotive needs. We look forward to seeing you on your next visit!

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