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Ira Ford Saco

Saco, ME

4.6
385 Reviews

857 Portland Rd

Saco, ME

04072

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Showing 385 reviews

November 03, 2023

Team provided quick and thorough service and prompt attention to the latest recalls while clearly communicating the work and the time needed to complete it. Thank you! More

by JMWright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 07, 2023 -

Ira Ford Saco responded

We are thrilled to hear that you had a thorough and prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 02, 2023

Jesse was a tremendous help today helping with setting up my service and answering all the questions I had regarding maintenance and the service I paid for. More

by jhawkor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Natasha
Nov 04, 2023 -

Ira Ford Saco responded

It's fantastic to hear that you had a great experience and that Jesse provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 02, 2023

My service guy was terrific. No xx and was spot on with the time it would take and finished with an excellent price. It pays to desk with guys that have experience. More

by Martyduggan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb
November 02, 2023

I’ve had my vehicles serviced there many times. Work is always prompt, and the staff is always professional More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Alexander
Nov 03, 2023 -

Ira Ford Saco responded

It's great to hear that you've had positive experiences with Ira Ford in Saco for your vehicle servicing. Prompt service and a professional staff are important factors in providing a satisfying customer experience. Thank you for your business!

October 30, 2023

The service department personnel are very professional, personable and make sure any questions you have are answered along with making sure you fully understand any billing. More

by Sebagopainting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb
Nov 02, 2023 -

Ira Ford Saco responded

It's wonderful to hear that the service department personnel are professional and personable and take the time to answer your questions while ensuring that you understand the billing. Effective and transparent communication is crucial for a positive service experience. Your positive feedback is greatly appreciated!

October 26, 2023

Great service and staff! They got my vehicle in on short notice and even added a few services without adding a long wait time. Thank you! More

by PM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Johnson
Nov 02, 2023 -

Ira Ford Saco responded

It's great to hear that you received great service and that the staff accommodated your short-notice request, even adding extra services without causing a significant delay. Providing such flexibility can greatly enhance the overall service experience. Your positive feedback is much appreciated!

October 25, 2023

Great service great team! Always do right by me and that keeps me coming back! More

by mvoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Zammuto
Oct 31, 2023 -

Ira Ford Saco responded

It's wonderful to hear that you consistently receive great service from a great team and that we always do right by you. Building trust and providing excellent service is a key factor in customer loyalty. Your satisfaction is important.

October 21, 2023

So very impressed with this Ford Dealer! They were able to take May car in tight away! The other dealer gave me an appointment two weeks out! I have found a new dealer for my next purchase! More

by hirst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Oct 24, 2023 -

Ira Ford Saco responded

It's wonderful to hear that you had a positive experience with Ira Ford in Saco. Getting your car in right away and providing better appointment options can make a big difference in customer satisfaction. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 10, 2023

Fantastic service and service manager. He went above and beyond to get us back home! More

by Tmtshub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb, Service Manager
Oct 12, 2023 -

Ira Ford Saco responded

We are thrilled to hear that you had a fantastic experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 10, 2023

We put an order for a hybrid maverick in with Joe from Ira Ford and they helped us every step of the way. We have had our truck for a few months now and absolutely love it. The dealership made everything More

by Pollen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Herb
Oct 12, 2023 -

Ira Ford Saco responded

We're thrilled to hear that you're enjoying your hybrid Maverick and that your experience with Ira Ford Saco has been exceptional from start to finish. It's fantastic to know that Joe provided you with a smooth and enjoyable experience, making every step of the process easy for you. Herb's assistance in the service department, especially with the bed liner installation, further demonstrates our commitment to outstanding customer service. Your recommendation means a lot, and we hope your Maverick continues to bring you joy and satisfaction. Thank you for sharing your positive experience!

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