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Ira Ford Saco

Saco, ME

4.6
406 Reviews

857 Portland Rd

Saco, ME

04072

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Showing 406 reviews

December 30, 2023

Ira Ford Saco sales and service crew are amazing! I live an hour away but I will make the trip because they are just awesome. They are patient and kind and they will work with you through anything. I More

by Lisajmiles7980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy, Kyle, and Keith
Jan 03, 2024 -

Ira Ford Saco responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 29, 2023

Herb is always helpful, friendly, and considerate of customers time. The service department has provided a great experience every time visit. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Johnson
Jan 03, 2024 -

Ira Ford Saco responded

It's fantastic to hear that you had a great experience and that Herb provided helpful, and friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 28, 2023

Part ordered in August on call. I stopped buy in Dec. part arrived no call from dealer More

by Kj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts and serivce departments
Dec 29, 2023 -

Ira Ford Saco responded

Thank you for bringing this to my attention. I apologize for the lack of communication on the arrival of the part of your vehicle. I would like an opportunity to fix this and to earn your business, please contact me at (207) 571-5041. I look forward to speaking with you. David Blanchard, General Manager

December 27, 2023

Never had a bad experience! ’ Prompt and thorough. Herb at the service counter always kept me in the loop. Never a surprise when i picked my vehicle up!! Ten stars!! More

by cguay34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl, Herb
Dec 28, 2023 -

Ira Ford Saco responded

That's fantastic to hear! It's wonderful that Herb at the service counter kept you well-informed throughout the process. Having no surprises when picking up your vehicle is a testament to our communication and reliability. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Keith and the service crew were very great. Keith kept me an updated and informed the entire time. They know their Fords. I use them every time. More

by Glo5gmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, assigned mechanic
Dec 22, 2023 -

Ira Ford Saco responded

It's fantastic to hear about your positive experience with Keith and the service crew for your Ford! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

The service was fast and the staff was very pleasant. No charge for the inspection was a nice surprise. More

by Devildog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieth
Dec 19, 2023 -

Ira Ford Saco responded

We are thrilled to hear that you had a fast and pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Service department is top notch. They will help you and get you all the services you need done including recalls updates and general maintenance More

by sty-smash-0k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Dec 15, 2023 -

Ira Ford Saco responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

They are always personable. Went in for Total Works, Recall and tailgate making noise. It was all done very quickly. Great job!! More

by edmandl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stayte
Dec 14, 2023 -

Ira Ford Saco responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Amazing dealership great people great business everyone makes you feel like family I am a life long customer More

by luke fleurant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Ben Joe herb
Dec 13, 2023 -

Ira Ford Saco responded

That's fantastic to hear about your positive experience here at Ira Ford Saco! Congratulations on your new vehicle! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Serviced on time and as quoted and i like the fact that they do pickup and delivery More

by Davebailer76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Johnson
Dec 09, 2023 -

Ira Ford Saco responded

It's fantastic to hear you had a great experience at Ira Ford Saco! Timely service and transparent pricing can make a difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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