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Ira Ford Saco

Saco, ME

4.6
385 Reviews

857 Portland Rd

Saco, ME

04072

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Showing 385 reviews

December 05, 2023

You were very professional and easy to understand the situation that was going on. Thank you very much to the team that you have working for you as a whole. Definitely get my business back More

by Lnkyale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Dec 07, 2023 -

Ira Ford Saco responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Warm and welcoming staff knowledgeable and no pressure approaches. Easy to discuss negative aspects without encountering condescending arguments. Competent financial and documentation department makes More

by Driveron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Burnham
Dec 07, 2023 -

Ira Ford Saco responded

We are thrilled to hear that you had a warm and welcoming experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 03, 2023

Service with a conscience. I brought my troubled car to Ira Ford because they could get me in quickly. I was shocked at the professionalism and care they put forth. Herb to More

by Mainestig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb
Dec 05, 2023 -

Ira Ford Saco responded

Thank you for the Five Star review and for choosing Ira Ford Saco! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again.

November 29, 2023

Keith has been really amazing for me, took care of all my big/small issues! Had a problem that they couldn’t find and he and the tech were so patient and Keith also managed all my covered repairs and parts. More

by jwhollen55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Dec 01, 2023 -

Ira Ford Saco responded

It's fantastic to hear that you had a great experience and that Keith provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 24, 2023

I had my truck in for service and was pleased with the service and quality of the work performed. More

by Vinnie.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Johnson, Brian Lawrence
Nov 29, 2023 -

Ira Ford Saco responded

We are thrilled to hear that you had a pleasing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

The service department is very courteous and pleasant to work with. They are always on time with their service appointments, and the work is always promptly completed. More

by frankg1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Beaulieu
Nov 22, 2023 -

Ira Ford Saco responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Service dept is great. Arranged for pick up & delivery of my car. Fixed everything as quoted. More

by Karen oclair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb & Paul
Nov 16, 2023 -

Ira Ford Saco responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 08, 2023

I was treated with respect and didn't feel rushed. Everyone was knowledgeable or if they were unsure about how to answer our questions, they reached out to another colleague for help. We had a positiv More

by ldns7558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaunte Hayes
Nov 08, 2023 -

ldns7558 responded

Thank you for a positive experience.

Nov 09, 2023 -

Ira Ford Saco responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

November 08, 2023

Easy to schedule appointments, shuttle and vehicle drop off was a big help to save my time More

by Bill Fournier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse beaulieu
Nov 10, 2023 -

Ira Ford Saco responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

November 07, 2023

Jesse, our service manager at Ira, was fantastic when our 2019 MKC was in for regular service. It was one of the best service experiences I have had in 45 years of driving many makes and models, from domes More

by TKS52016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 09, 2023 -

Ira Ford Saco responded

It's fantastic to hear that you had an exceptional experience and that Jesse provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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