Ira Ford Saco
Saco, ME
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I was sold an f150 that "had nothing wrong with it ", said the salesman. The financing guy was smart and did a good job selling me a warranty. Thank you! When my friends checked out my new wheels and I said the salesman. The financing guy was smart and did a good job selling me a warranty. Thank you! When my friends checked out my new wheels and I started it up they said, "Wth is that??" "Oh, that clacking sound? I asked tge sales guy and he said they all do that" In unison, three guys said, "No they dont!" Another friend who knows trucks very informed it's the turbo, very poor design, oil drains out so starts dry. He could identify another noise I heard soon after purchase and was intermittent but got more frequent after a year. Vacuum leak and 4 wheel was trying to engage. This noise concerned me as it got more frequent so I took it back to the dealer. Kieth in service was outstanding, very knowledgeable, knew exactly what the problems likely were. He checked my warranty, saw everything that needed to be done, 6 items costing $4600, was totally covered. He even got me a rental. Truck now runs as it should. Kieth did me right, the salesman should be fired. More
Good experience. Everyone is friendly, helpful and professional working well with each other and the customers. Will definitely be back. Everyone is friendly, helpful and professional working well with each other and the customers. Will definitely be back. More
Great team… they keep me informed about preventive maintenance schedule so I don’t have to track it. They schedule me in quickly and the crew does great work. maintenance schedule so I don’t have to track it. They schedule me in quickly and the crew does great work. More
Shaunte was awesome to work with. She was very helpful, knowledgeable and friendly. Look forward to our next interaction with her and the team at IRA She was very helpful, knowledgeable and friendly. Look forward to our next interaction with her and the team at IRA More
Brought my vehicle for service - asked dealership to update inspection sticker (which was completed, thank you) and to check to see why my airbag light sometimes remains stuck on. Picked up my vehicle ( update inspection sticker (which was completed, thank you) and to check to see why my airbag light sometimes remains stuck on. Picked up my vehicle (after hours) light is still on... paperwork states that they were checking it but no call or write up as to why it isn't fixed. More