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Ira Ford Saco

Saco, ME

4.7
431 Reviews

857 Portland Rd

Saco, ME

04072

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Showing 431 reviews

May 22, 2024

I was sold an f150 that "had nothing wrong with it ", said the salesman. The financing guy was smart and did a good job selling me a warranty. Thank you! When my friends checked out my new wheels and I More

by Srussell233royal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kieth
May 22, 2024 -

Ira Ford Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 29, 2024 -

Ira Ford Saco responded

Thank you for bringing this to my attention. I apologize for this negative sales experience you had with us. I would like an opportunity to fix this and earn your business, please contact me at dblanchard@irafordsaco.com. I look forward to speaking with you. David Blanchard, General Manager

May 21, 2024

Good experience. Everyone is friendly, helpful and professional working well with each other and the customers. Will definitely be back. More

by Bethdamian
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
May 22, 2024 -

Ira Ford Saco responded

We're delighted to learn that your experience was good! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 17, 2024

Both sales and service departments are friendly, professional and courteous. I highly recommend this dealership. More

by cmbragdon
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jesse
May 20, 2024 -

Ira Ford Saco responded

We are delighted to know that your experience was friendly in both our sales and service departments! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 17, 2024

Great team… they keep me informed about preventive maintenance schedule so I don’t have to track it. They schedule me in quickly and the crew does great work. More

by Hilledmund74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
May 20, 2024 -

Ira Ford Saco responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 17, 2024

The process was easy and quick. Work completed was excellent. Rebekah was wonderful and very helpful. More

by bradyc3177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah
May 21, 2024 -

Ira Ford Saco responded

We're delighted to learn about your positive experience and the wonderful assistance provided by Rebekah! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 15, 2024

Ira Ford was efficient yet took the time to listen. Their people are caring and supportive of all customers. Really!! More

by moerose79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
May 17, 2024 -

Ira Ford Saco responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 12, 2024

Shaunte was awesome to work with. She was very helpful, knowledgeable and friendly. Look forward to our next interaction with her and the team at IRA More

by Cj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaunte, Tracy
May 16, 2024 -

Ira Ford Saco responded

Congratulations on your new vehicle! We're thrilled that Shaunte provided you with an awesome sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 11, 2024

I needed additional work from the initial oil change, and noticed an immediate improvement in the drive home. I guess it was certainly needed ! More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 16, 2024 -

Ira Ford Saco responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 03, 2024

Very good service. I was kept informed of what needed to be done and how long it would take to get it done. More

by josephlepauloue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
May 07, 2024 -

Ira Ford Saco responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

April 30, 2024

Brought my vehicle for service - asked dealership to update inspection sticker (which was completed, thank you) and to check to see why my airbag light sometimes remains stuck on. Picked up my vehicle ( More

by wendyglaude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Herb
May 02, 2024 -

Ira Ford Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jul 05, 2024 -

Ira Ford Saco responded

Thank you for bringing this to my attention. I apologize for the incomplete service regarding your airbag light. I would like the opportunity to address your concerns and ensure everything is resolved. Please contact me directly so we can discuss this further. I look forward to speaking with you. David Blanchard General Manager dblanchard@irafordsaco.com

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