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Ira Ford Saco

Saco, ME

Overview
Reviews
Vehicles
4.7
458 Reviews
Call Dealership (207) 209-2049
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857 Portland Rd

Saco, ME

04072

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Showing 458 reviews

April 09, 2025

Follow up appointment for the motor swap and other work I had done last month. They did a complete motor swap with new starter, manifolds, torque converter, coil packs , fuel pump, ball joint, Tie Rod, Drag More

by Landscaper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason and his entire service department
Report | Print
April 05, 2025

Easy scheduling, friendly and knowledgeable staff, great communication and service completed within estimated timeframe. Definitely recommended. More

by Phil C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty
Report | Print
Apr 08, 2025 -

Ira Ford Saco responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 03, 2025

Great communication great service good people to work with will continue to use them in the future More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Faulkner 46297
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Apr 07, 2025 -

Ira Ford Saco responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2025

Shuttle service was excellent. Service rep was great in going over details of what needed to be done to vejicle. More

by 2journeyon2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah. Forgot shuttle person(s).name 2 of them
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Apr 05, 2025 -

Ira Ford Saco responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

April 02, 2025

Terrible! Marty was such rude old man! I would’ve love to tell him that so bad! He was also questioning if the car was ours, if we had proof of it, what bank w More

by Marlon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marty
Report | Print
Apr 05, 2025 -

Ira Ford Saco responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Jesse Beaulieu Service Manager Ira Ford Saco jbeaulieu@irafordsaco.com

April 01, 2025

Thought I had made a service appointment online but when I arrived they didn’t have the appointment on the schedule. Marty was able to fit me in that day anyway, which was great because my state inspection More

by CR18Expedition
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty
Report | Print
Apr 05, 2025 -

Ira Ford Saco responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2025

They have an excellent service department Martin made sure everything went well I was very impressed Will be there again soon More

by glennhumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin
Report | Print
Apr 05, 2025 -

Ira Ford Saco responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Saco. We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2025

Service and sales team is respectful honest and have great customer service would highly recommend . More

by dylan.nason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Apr 05, 2025 -

Ira Ford Saco responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2025

Exceptional, prompt, and accommodating customer service at a reasonable price; very professional, courteous, and responsive. More

by CP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Reynolds
Report | Print
Mar 29, 2025 -

Ira Ford Saco responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 25, 2025

Awesome job by service manager, Rebecca, and mechanic at prime auto. Servicing my bronco Monday. More

by Sage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah, and mechanic.
Report | Print
Mar 28, 2025 -

Ira Ford Saco responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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