Ira Ford Auburn

Great service. Very timely. Nice professional people. They satisfied all my needs. From being to end top notch! I will be going back in the future! Very timely. Nice professional people. They satisfied all my needs. From being to end top notch! I will be going back in the future! More

I went in for service, Works package, on my 2021 Edge. It took well over 2 hours for typically half hour service. Even the service rep could not understand what took so long. It took well over 2 hours for typically half hour service. Even the service rep could not understand what took so long. More

Had my 2022 Ford Maverick in for service to cover a lot of recalls and was getting a terrible shake when I pressed on the gas. Zack in the service department had my truck in and out in the same day for my of recalls and was getting a terrible shake when I pressed on the gas. Zack in the service department had my truck in and out in the same day for my recalls and once the parts came in to fix the shake had me in and out in the same day as well. These guys are great and the service department is next level!! More

Always greeted with friendly staff that listens to your needs with service. Service work is always completed properly and timely. needs with service. Service work is always completed properly and timely. More

The appointment process was easy. The service staff was friendly and took my vehicle in on time. The waiting area was clean with free Wi-Fi. My only suggestion would be to put in so The service staff was friendly and took my vehicle in on time. The waiting area was clean with free Wi-Fi. My only suggestion would be to put in some vending machines or have a snack counter. More

Garrett was a pleasure to deal with from start to finish. Getting auth for extended warranty and then actually waiting for parts to come in took much longer than anticipated. From day I brought it in unti Getting auth for extended warranty and then actually waiting for parts to come in took much longer than anticipated. From day I brought it in until job was completed took 3 weeks! More

You folks were very helpful despite us not buying our vehicle there.You kept excellent communication with us throughout the repair process. vehicle there.You kept excellent communication with us throughout the repair process. More

Ira Ford Service always takes the time to do the job right! In our case it was The Works special. Well done!!! right! In our case it was The Works special. Well done!!! More

The experience was stress free. The representative made searching for a new vehicle informative and helpful. The representative made searching for a new vehicle informative and helpful. More

It's clean but waited 2 days to get estimate now wait to get work done get work done More