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Ira Ford Auburn

Auburn, MA

4.8
1,103 Reviews

780 Washington St

Auburn, MA

01501

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Showing 1,103 reviews

September 19, 2026

Service advisor very pleasant, professional, answered my questions in regards to work needed. Would recommend. More

by Redpeg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 21, 2026 -

Ira Ford Auburn responded

Hi, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

September 16, 2026

Excellent Service! ! Has my wife’s Subaru detailed. I chose the 5-star service and was very happy with the amazing quality and price. I noticed the details detail offers More

by ornke01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Sep 21, 2026 -

Ira Ford Auburn responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2026

Always a warm welcome with professionalism at Ira Ford in Auburn! They have a great team that ensures everything runs smoothly. More

by dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Sep 18, 2026 -

Ira Ford Auburn responded

Hello Dwayne, we really appreciate your feedback! If you're ever in need of more help, please let us know!

September 09, 2026

They took my truck in early and finished quickly. There was a problem which they called and discussed it with me before doing anything. They provided a free resolution. More

by Jb100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Sep 14, 2026 -

Ira Ford Auburn responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 03, 2026

Quick, reliable, clean dealership, and friendly customer service. Very informative with my vehicle issues and service. Coffee is good also. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Sep 06, 2026 -

Ira Ford Auburn responded

Hello Thomas, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2026

I always get well taken care of at Ira Ford in Auburn! I visit frequently to keep my company car maintained. I usually work with Elizabeth in the service department, she rocks and she gets it done the rig More

by AlrightBobbles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth wykes
Sep 08, 2026 -

Ira Ford Auburn responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2026

From the start their service center was pure class! They investigated my concerns and came to me and clearly explained them. All covered under warranty but would take a few hours to complete. So instea More

by anthonyforde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan P
Sep 02, 2026 -

Ira Ford Auburn responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2026

This place is awesome the care and customer consultation was really great the great detail in the video helps us know what and how the part is broken and how it will be repaired More

by dbohanon47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Aug 21, 2026 -

Ira Ford Auburn responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2026

Ira Ford in Auburn is easy to work with. They are very helpful by providing vehicle transportation. More

by JLevenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Aug 22, 2026 -

Ira Ford Auburn responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

August 14, 2026

Reasonable service prices, great specials. Not pushy and very transparent in their assessment and recommendations for your vehicle. Great waiting area for those working remotely while your car More

by thibedeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 24, 2026 -

Ira Ford Auburn responded

Hi, we're happy you found our staff to be so supportive during your experience. Please let us know if there is anything else we can do for you; we are more than happy to help!