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Ira Ford Auburn

Auburn, MA

4.8
1,096 Reviews

780 Washington St

Auburn, MA

01501

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Showing 1,096 reviews

September 24, 2026

Service department was great. Elizabeth kept me updated through out the day. Video from the tech was a bonus More

by Tbirdscan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
September 24, 2026

Friendly staff and quick service. Service team was quick to get in and out and gave recommendations/quotes for future services More

by Ford Junky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radziewicz
Sep 25, 2026 -

Ira Ford Auburn responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 22, 2026

jake was a huge help, everything got done in a timely manner and i will be using him for all my service needs at this dealership going forward. quick and efficient and the waiting area is comfortable. More

by samcoova56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gallant
Sep 25, 2026 -

Ira Ford Auburn responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2026

Service advisor very pleasant, professional, answered my questions in regards to work needed. Would recommend. More

by Redpeg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 21, 2026 -

Ira Ford Auburn responded

Hi, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

September 16, 2026

Excellent Service! ! Has my wife’s Subaru detailed. I chose the 5-star service and was very happy with the amazing quality and price. I noticed the details detail offers More

by ornke01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Sep 21, 2026 -

Ira Ford Auburn responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2026

Always a warm welcome with professionalism at Ira Ford in Auburn! They have a great team that ensures everything runs smoothly. More

by dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Sep 18, 2026 -

Ira Ford Auburn responded

Hello Dwayne, we really appreciate your feedback! If you're ever in need of more help, please let us know!

September 09, 2026

They took my truck in early and finished quickly. There was a problem which they called and discussed it with me before doing anything. They provided a free resolution. More

by Jb100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Sep 14, 2026 -

Ira Ford Auburn responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 03, 2026

Quick, reliable, clean dealership, and friendly customer service. Very informative with my vehicle issues and service. Coffee is good also. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Sep 06, 2026 -

Ira Ford Auburn responded

Hello Thomas, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2026

I always get well taken care of at Ira Ford in Auburn! I visit frequently to keep my company car maintained. I usually work with Elizabeth in the service department, she rocks and she gets it done the rig More

by AlrightBobbles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth wykes
Sep 08, 2026 -

Ira Ford Auburn responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2026

From the start their service center was pure class! They investigated my concerns and came to me and clearly explained them. All covered under warranty but would take a few hours to complete. So instea More

by anthonyforde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan P
Sep 02, 2026 -

Ira Ford Auburn responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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