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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.8
1,103 Reviews
Call Dealership (508) 444-9898
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780 Washington St

Auburn, MA

01501

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Showing 1,103 reviews

October 16, 2026

Friendly and easy to deal with. No pressure whatsoever. Planning to continue letting them service my Bronco. More

by Bdegnan24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Patrick
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Oct 17, 2026 -

Ira Ford Auburn responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 16, 2026

Zach the customer service person who handle my appointment was courteous and kept me informed throughout my appointment. More

by piratecatlady882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
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Oct 17, 2026 -

Ira Ford Auburn responded

Hi, we're happy you found Zach to be so supportive during your experience here at Ira Ford Auburn. Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2026

People are friendly. Organized. Arianna was awesome in every way. Organized. She was a great communicatior. More

by sma3dea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radziewicz
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Oct 16, 2026 -

Ira Ford Auburn responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 14, 2026

I brought my 2018Ford Escape for service Oct 10. The service consultant, Elizabeth Wykes, was excellent. I can't thank her enough for all her help. I will always go the Ira Ford dealership for all m More

by jhelie2209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Print
Oct 15, 2026 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Ford Auburn! We can't wait to see you again, have a great day.

October 07, 2026

Service has been excellent. Also my salesman was great. Very accommodating and willingness to help in any way they can. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pearce, Kyle DePold, Bert Surrell
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Oct 09, 2026 -

Ira Ford Auburn responded

Hi Jeff, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

October 01, 2026

Great experience buying a used vehicle from Andy Dupuis and Anthony Roman!! Great team , very thorough and true to their word. No nonsense and laid back. They have earned long term customers with my family More

by ccavan07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Roman, Steve (finance), Andrew Dupuis
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Oct 04, 2026 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Ford Auburn! If you have any further questions, please don't hesitate to reach out!

September 28, 2026

I was very happy with the service that I received from the dealership. Zach does an excellent job! More

by lorib7070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Palmieri, Zachariah Lussier
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Sep 29, 2026 -

Ira Ford Auburn responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 24, 2026

Service department was great. Elizabeth kept me updated through out the day. Video from the tech was a bonus More

by Tbirdscan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Print
Oct 02, 2026 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 24, 2026

Friendly staff and quick service. Service team was quick to get in and out and gave recommendations/quotes for future services More

by Ford Junky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radziewicz
Print
Sep 25, 2026 -

Ira Ford Auburn responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 22, 2026

jake was a huge help, everything got done in a timely manner and i will be using him for all my service needs at this dealership going forward. quick and efficient and the waiting area is comfortable. More

by samcoova56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gallant
Print
Sep 25, 2026 -

Ira Ford Auburn responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. Please don't hesitate to reach out if there's anything additional we can do for you.

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