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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.8
1,071 Reviews
Call Dealership (508) 444-9898
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780 Washington St

Auburn, MA

01501

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Showing 1,071 reviews

June 12, 2026

In for oil change great service can’t beat price ! !! Free inspection need tire price very reasonable. More

by Bob B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake gallant ⭐️⭐️⭐️⭐️⭐️
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Jun 13, 2026 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2026

Everyone was very professional. The service was incredible. I would recommend service being done at Ira Ford service team. More

by Kabaso70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle DePold, Zachariah Lussier
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Jun 05, 2026 -

Ira Ford Auburn responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 29, 2026

Every time I’ve been in for service they have been great. Haven’t had any issues with them at all. More

by myriads-7.minion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pearce , Stephanie Alderson
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May 30, 2026 -

Ira Ford Auburn responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

May 19, 2026

Very helpful. They work as a team. And keep you updated on specifics of vehicle More

by dfurno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Stephanie Alderson
Report | Print
May 22, 2026 -

Ira Ford Auburn responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 08, 2026

Zach is very helpful and kept in touch with me the whole time my car was being worked on. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Report | Print
May 14, 2026 -

Ira Ford Auburn responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2026

Great service and communication. I bring my Ford explorer here for all services. Technicians provide videos of inspection and service manager is quick to respond over phone or te More

by catishi23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley
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May 14, 2026 -

Ira Ford Auburn responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Ford Auburn. If you have any further questions, please give us a call. We're always happy to help!

April 23, 2026

Zach was very attentive and got all the service requested done in a timely manner! More

by nick_rice1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Report | Print
Apr 27, 2026 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2026

Service department is fantastic. There scheduling is on point and the vehicle was done when promised. More

by abelangerconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
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Apr 25, 2026 -

Ira Ford Auburn responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2026

They have always shown great customer service when I bring my truck in for service. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Report | Print
Apr 24, 2026 -

Ira Ford Auburn responded

Hi Joe, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

April 17, 2026

Amazing experience with the service dept. Elizabeth was awesome. Will definitely be a repeat customer. More

by chriscampbell22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Report | Print
Apr 19, 2026 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to Elizabeth here at Ira Ford Auburn! Feel free to reach out to us if you need anything. Have a wonderful day.

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