Ira Buick GMC

I went in there without any reservation, they took me without question… 10 minutes later, they had a diagnosed in it was an easy fix, and I was on my way… No expense perfect experience… Well done without question… 10 minutes later, they had a diagnosed in it was an easy fix, and I was on my way… No expense perfect experience… Well done More

Although I did not have an appointment today, the service associate assured me that my request for car fob battery change and replacement of wiper blade would completed in a very short time. The associate in associate assured me that my request for car fob battery change and replacement of wiper blade would completed in a very short time. The associate invited me to wait in a very comfortable area. Water and (I believe coffee) were available. More

Made an appointment one week ago for the recalls they could not complete one they didn’t have the pots again. could not complete one they didn’t have the pots again. More

Buying our car was easy and smooth. Once they had our money, it all went downhill quickly. Our salesperson didn’t show for our vehicle pickup appt. Other salespeople lied and told us he Once they had our money, it all went downhill quickly. Our salesperson didn’t show for our vehicle pickup appt. Other salespeople lied and told us he was putting gas in our vehicle when it was sitting right in front of us! We sat around for an hour without anyone helping us or telling us anything. They put our plates on the wrong vehicle and didn’t perform the state inspection prior to our picking it up. Nobody there knew what they were doing and my confidence in that dealership is gone. Fortunately, our vehicle is GMC certified so we can take it elsewhere for future services. More

Communication is key. all the texting and no explanation of what is truly wrong until you ask. And even when leaving the dealership. , I needed to go back in for some ti all the texting and no explanation of what is truly wrong until you ask. And even when leaving the dealership. , I needed to go back in for some tire monitor readings that were not fully explained before I left. (and this is not the first time this has occurred) More

An amazing experience. They made it very easy to buy a new truck. It was a hassle free experience! They made it very easy to buy a new truck. It was a hassle free experience! More

Prompt and professional the only dealer willing to verify coolant leak and fix it without waiting 3 weeks coolant leak and fix it without waiting 3 weeks More

It was pleasant expiereance the staff is knowlagable and expierianced. I would recommend the to others expierianced. I would recommend the to others More

Very helpful and professional staff, exceeded my needs to get my vehicle fixed very satisfied to get my vehicle fixed very satisfied More

Easy to get service dept . Mark Beecham was pleasant and easy to talk to . Explained everything clearly. Mark Beecham was pleasant and easy to talk to . Explained everything clearly. More