Ira Buick GMC
Hanover, MA
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We were greeted immediately by friendly staff. Our salesman Nick was great to work with. He made sure to show us options that fit our needs. He was thorough with showing us all the details of the Our salesman Nick was great to work with. He made sure to show us options that fit our needs. He was thorough with showing us all the details of the vehicle we chose. Kevin in finance was also very thorough and friendly. Went over a few payment options and explained the numbers to us. We felt great leaving there and love our new vehicle! More
Had an emergency visit for a slow leak in tire. Very efficient and helpful. They ordered a new tire & reassured me that I can drive car while waiting for new tire. Very efficient and helpful. They ordered a new tire & reassured me that I can drive car while waiting for new tire. More
Everyone has always been very helpful and they actually LISTEN to their customers. Also, the waiting room is very clean and the coffee and snacks are a nice treat. LISTEN to their customers. Also, the waiting room is very clean and the coffee and snacks are a nice treat. More
Customer service rep was very professional however I was quoted $120 for my oil change when setting up my service appointment and charged about $170 when the service was complete. This has happened twice. T quoted $120 for my oil change when setting up my service appointment and charged about $170 when the service was complete. This has happened twice. The service advisor adjusted the price accordingly after I pushed back on the price. More
No one ever got back to me on fixing my back up camera which was covered under by warranty. I took my truck in three times but the issue isn’t resolved. which was covered under by warranty. I took my truck in three times but the issue isn’t resolved. More