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Ira Buick GMC

Hanover, MA

4.5
213 Reviews

1845 Washington St

Hanover, MA

02339

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Showing 213 reviews

October 01, 2024

Every visit to IRA Buick, whether routine maintenance or for any other reason, has always resulted in a very positive experience. Service Department is really excellent. More

by clarkbarbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Beecher
Oct 04, 2024 -

Ira Buick GMC responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2024

Brought vehicle for service and job was completed within a couple hours even though service was very busy. More

by MikeD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Beecher
Oct 04, 2024 -

Ira Buick GMC responded

Hello Miked, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2024

Really nice service department. Very good people there that are very professional and courteous! I had occasion to observe that all of the advisers there treated their customers wit More

by dalpal68.js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A woman that mumbled her name. Didn’t get it.
Sep 21, 2024 -

Ira Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 18, 2024

Great service department. They fit me in when I need work. Erica is a great advisor. More

by John Duffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Sep 21, 2024 -

Ira Buick GMC responded

Hi John, we appreciate your positive review about your recent experience with Erica! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2024

Mark was awesome, he went above and beyond to ensure my car’s warranty repair was done. More

by Chris S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 20, 2024 -

Ira Buick GMC responded

Hi Chris, we're happy you found our staff to be so supportive during your experience here at Ira Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2024

Service was quick and everyone was nice and friendly . nice waiting area and my car was left clean More

by Barstow7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 15, 2024 -

Ira Buick GMC responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2024

I was very impressed with the superior service and professional support that Mark offered to me yesterday at Ira of Hanover ! Thank you very much ! More

by Robert.schipul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 15, 2024 -

Ira Buick GMC responded

Hi, we are very happy Mark could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2024

Thank you Erica, Mark, Rob, and Scott! Always great service and top notch customer care at this dealership. Rob, thanks for showing me around the incredible Hummer. I was truly impressed More

by grjanovsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica, Mark, Rob, Scott
Aug 17, 2024 -

Ira Buick GMC responded

Hi Grjanovsky, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.

August 05, 2024

We were greeted immediately by friendly staff. Our salesman Nick was great to work with. He made sure to show us options that fit our needs. He was thorough with showing us all the details of the More

by amj1178
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Russo, Kevin (finance)
Aug 07, 2024 -

Ira Buick GMC responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2024

Worst car buying experience I have ever had. Still waiting to take delivery a week later. More

by Justin.brunelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick
Aug 04, 2024 -

Ira Buick GMC responded

Justin.brunelle, Thank you for informing me about your sales experience. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please feel free to contact me at riodice@iratoyotaoforleans.com. Rob Lodice General Manager

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