Ira Buick GMC

No pressure, good experience Recommend checking these guys out. Great sales, no pressure or gimmicks. Made me feel very comfortable making this purchase! Actually, this is my seco Recommend checking these guys out. Great sales, no pressure or gimmicks. Made me feel very comfortable making this purchase! Actually, this is my second car from them in 3 years! Check them out! More

Great dealership from buying to service Very nice people, quick efficient service, nice waiting area. I bought my car here as well and they were fantastic to work with, not intimidating or t Very nice people, quick efficient service, nice waiting area. I bought my car here as well and they were fantastic to work with, not intimidating or typical feeling you get from a dealership. More

Good trade good lease win win Had a good and efficient experience account what I wanted for my trade and get what I wanted for my lease people there are nice and accommodating I’ll Had a good and efficient experience account what I wanted for my trade and get what I wanted for my lease people there are nice and accommodating I’ll definitely be buying again and recommending More

Very satisfied Very pleased with prime Buick. Friendly and professional staff. From sales to service everyone was very helpful. I bought my car on a Sunday so had to Very pleased with prime Buick. Friendly and professional staff. From sales to service everyone was very helpful. I bought my car on a Sunday so had to return later in the week for registration and sticker,I was greeted and treated with the same friendliness as the day I bought the car. More

Justin Copsetta was the best part of my experience Justin was awesome! But I’m not happy the dealership didn’t tell me ahead of time they didn’t have the title for my car. Thanks to Justin for doing ev Justin was awesome! But I’m not happy the dealership didn’t tell me ahead of time they didn’t have the title for my car. Thanks to Justin for doing everything he needed to do to make me happy! More

Awesome service representatives I will be back! McHenry helped me with my service issue. He was very nice, knowledgeable and even had a sense of humor.....not always the case with au I will be back! McHenry helped me with my service issue. He was very nice, knowledgeable and even had a sense of humor.....not always the case with auto service reps!!😀 More

Oil change and fix my back hatch. It took a reasonable amount of time to complete and the service department contacted me for updates and permission to continue work based on the findi It took a reasonable amount of time to complete and the service department contacted me for updates and permission to continue work based on the findings and then when it was completed. Mclee provides a print out of all the updates and pricing for services my vehicle needed based on mileage for my own reference/timing without added pressure to get it done. He was also very personable, which, while not necessary to get my car worked on, it was nice to be treated in a friendly manner when throwing out money on something I have no desire to spend money on! More

Prime Protection- Service I had my car damaged in a hit and run( someone hit my car while parked in a parking lot) so I brought it to the dealership hoping the damage would be I had my car damaged in a hit and run( someone hit my car while parked in a parking lot) so I brought it to the dealership hoping the damage would be covered under my Prime Protection Plan (damage looked minimal). Unfortunately it was not covered. The Service Specialist that was assisting me offered to get me a quote on what the cost would be for them to fix the damage to which I agreed. To my pleasant surprise, after about a 5 minute wait, the Service Specialist returned and told me they would buff/polish my bumper free of charge but did warn that some of the original damage may still be visible since I wasn't looking to go through a full repair. When I picked up my car I was amazed at what a fantastic job Prime did. With the exception of 2 extremely small scratches where the paint had been chipped off, all signs of the original damage were gone. This is one of many instances of fantastic service I've had at Prime and can honestly say Prime is the only dealership I will have my cars serviced or purchased from. More

Quick Great customer service, friendly staff, and informative. It’s easy to get an appointment with the times that are best for me. I always recommend Prim Great customer service, friendly staff, and informative. It’s easy to get an appointment with the times that are best for me. I always recommend Prime GMC Hanover. More

Great Experience—all around! After a few subpar experiences we went to Prime on a recommendation from another Prime (Acura) dealership. From start to finish Mark was a true profe After a few subpar experiences we went to Prime on a recommendation from another Prime (Acura) dealership. From start to finish Mark was a true professional, extremely knowledgeable, friendly, and honest. It truly was almost too good to be true! I loved the car and really wanted it, but more importantly, I appreciated the way they did business and I knew I wanted to stick with them. I can’t say enough about Mark and how he went above and beyond to make sure I felt like this a great decision for me! More