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Ira Buick GMC

Hanover, MA

4.5
213 Reviews

1845 Washington St

Hanover, MA

02339

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Showing 213 reviews

November 19, 2018

Service My battery needed service. They ran a battery test and the battery failed. I was shown the test results. A new battery was needed. Customer service wa More

by Cheo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mclee Dauphin
Nov 19, 2018 -

Ira Buick GMC responded

Thanks Cheo! We are happy we could help get you a new car battery for a reasonable price. We appreciate you choosing Prime Buick GMC!

November 10, 2018

solved issues. Listened to issue, solved issues, returned vehicle in better than factory condition. Customer relations top notch as always. I will continue to bring More

by 13131313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
elisha
Nov 11, 2018 -

Ira Buick GMC responded

Perfect - thank you so much for the review about your car service! We look forward to assisting you in the future at Prime Buick GMC.

November 01, 2018

Terrific experience I was intimidated by the process of buying a used car. Mike explained everything and we found a great car much faster than expected His taking time More

by Jbc420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman, Mike McGinnis
Nov 01, 2018 -

Ira Buick GMC responded

It's wonderful that Mike made the car-buying process less intimidating and helped find the best car for you quickly! Thank you for recommending Mike and Prime Buick GMC!

November 01, 2018

Ridiculous They couldn’t fix the problems with my truck even know it was under warranty .. they told me to take my truck elsewhere for the repairs which I would More

by Disapointed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Nov 20, 2018 -

Ira Buick GMC responded

I apologize that we were not able to repair your truck. I'd like to look into what happened here and help find a solution. If you're willing, please give me a call at 781-924-4121 so we can discuss this further. Thank you, Bill Maloney, Service Manager

October 30, 2018

Treated with respect Every thing was done to meet my expectations & goal. We were shown the vehicle and allowed to test drive it . The financial aspects were explained sat More

by Neal1936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Beekman
Oct 30, 2018 -

Ira Buick GMC responded

Neal - We value our customers and are thrilled that this came through during your visit. Thank you for reviewing Prime Buick GMC!

October 30, 2018

Review of service received at Prime Buick GMC : We had an engine oil change at this decent place. The service is great and the whole process is fast and smooth. More

by GMCguy2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijah
Oct 31, 2018 -

Ira Buick GMC responded

It's fantastic that getting your oil changed was a quick and easy process! The Prime Buick GMC team appreciates your review!

October 28, 2018

Went home very happy! My husband and I found a car on cars.com, right price, right car, right place! We stopped into Prime on our drive down the cape to check it out and fr More

by Keenans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 29, 2018 -

Ira Buick GMC responded

Thank you for checking out Prime Buick GMC! We are so happy that you were welcomed to our dealership and got a good deal on your car. Safe driving!

October 25, 2018

Great Experience at Prime GMC in Hanover I purchased a 2019 GMC Terrain last week. Phelan Dussault was my salesman and was a pleasure to work with. The dealership was very pleasant and I woul More

by JHarght
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phelan Dussault
Oct 25, 2018 -

Ira Buick GMC responded

Congratulations on your new 2019 GMC Terrain! It makes us so happy that Phelan made the car-buying process enjoyable. Thank you for recommending Prime Buick GMC!

October 24, 2018

Oil change Excellent service. The man who help me went above and beyond and help me with some questions when I was done about the radio and my charger. More

by Sally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Oct 24, 2018 -

Ira Buick GMC responded

Thanks Sally! We are so happy to hear that your oil change service went well and that our Service Team was also able to advise on your radio and charger. The entire Prime Buick GMC appreciates your business!

October 22, 2018

Great service! My wife got a nail in her rear tire. It was repaired and all the tires checked. The spare tire was put back into place and everything put back toget More

by Busfleet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
Oct 22, 2018 -

Ira Buick GMC responded

This is what we like to hear! We're so happy that your wife had her tire repaired and is now back out on the roads. Thank you for leaving Prime Buick GMC a review!

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