Ira Buick GMC

Everything went great vehicle taken a few minutes early and everything asked was done great and everything asked was done great More

Having my vehicle serviced at prime GMC it’s always a pleasant experience, from the sales department all the way down to the service department and the girl Kate it’s such a joy to work with she is so up pleasant experience, from the sales department all the way down to the service department and the girl Kate it’s such a joy to work with she is so upbeat and happy all the time She is such an asset to your company. More

Always have had a great experience at Prime GMC over the last 10 years attendants are friendly and knowledgeable no complaints Prime has always done a fine job fixing and servicing my vehicles last 10 years attendants are friendly and knowledgeable no complaints Prime has always done a fine job fixing and servicing my vehicles More

Dennis was fantastic to work with! He worked extremely hard to make a deal with me and was extremely polite through the whole process! The whole team there just wants the best for you and will work their hard to make a deal with me and was extremely polite through the whole process! The whole team there just wants the best for you and will work their hardest to make you feel comfortable. More

Elijah was very helpful from start to finish! He is a great resource and very knowledgeable. They were able to finish my car very quickly. great resource and very knowledgeable. They were able to finish my car very quickly. More

Great. No hassle. Everyone from sales to finance was especially helpful and it was appreciated. Ramon did not waste my time with the negotiating process. especially helpful and it was appreciated. Ramon did not waste my time with the negotiating process. More

Just a smooth easy experience We worked with Sean Daggett and he was great, not pushy at all and made sure that we got what WE wanted. We purchased a 2015 Jeep Grand Cherokee. Sean We worked with Sean Daggett and he was great, not pushy at all and made sure that we got what WE wanted. We purchased a 2015 Jeep Grand Cherokee. Sean was able to get leather and heated seats added so that the car would be exactly what we wanted More

Didn't get what I was promised. I purchased a 2017 Infiniti QX80 from the dealership from out of state. When I ask my salesman the condition of the vehicle he told me it was perfect I purchased a 2017 Infiniti QX80 from the dealership from out of state. When I ask my salesman the condition of the vehicle he told me it was perfect (his words). When I received the vehicle there was damage to the right rear, left front and drivers door. when I contacted the dealership manager he told me it's a used car and you have to expect some minor damage. If I was told the condition in the beginning I could have made my decision based on the facts. They are totally unwilling to make the car right. I have bought dozens of cars and never had this problem. I wouldn't purchase a car from this dealership. Buyer beware! More

Easy buying experience Buying a car should be exciting and fun, not exhausting and painful. This is my second car I have bought from Prime Buick in Hanover and I cannot reco Buying a car should be exciting and fun, not exhausting and painful. This is my second car I have bought from Prime Buick in Hanover and I cannot recommend them enough. The salesperson, Sean Daggett was informative, answered my many questions, was easy to talk with, and helped me with my deal. I never felt rushed or pressured and appreciated his candid manner. Sean followed up with me more than once to see if I had additional questions or needed any assistance too. Andrew the Finance person was super nice and easy to work with also. I did all my servicing on my previous car at Prima also and the Service Department is excellent. They are friendly and attentive. I will continue to bring my new car there for all servicing as well. I highly recommend Prime Buick for buying a car if you want to enjoy the experience! More

A New Experience. I never look forward to buying a car but this time Dennis Grabowski madethe process more tolerable. His knowledge, patience in responding to my many q I never look forward to buying a car but this time Dennis Grabowski madethe process more tolerable. His knowledge, patience in responding to my many questions, his suggestions, options to consider, time spent on the computer trying to locate a car to match my specifications were great. I greatly appreciate the time he spent explaining the controls, the features,, etc His knowing there was so much information was given in one session, his offer to come back and go through it again is greatly appreciated. I told him I plan to take him up on his offer after I drive the car for another week. I have a history of keeping a car for about 5 years. I know I’ll look for Dennis next time. Barbara Shea More