Ira Buick GMC
Hanover, MA
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Been a customer here for years. The service department is polite and does a great job! Also I find the pricing to be competitive especially for a dealer The service department is polite and does a great job! Also I find the pricing to be competitive especially for a dealer More
Have taken 2 cars there for service and both were handled in a timely way , good waiting area with coffee machine, and they provide transportation by Lyft which they pay for and if there is an available pers in a timely way , good waiting area with coffee machine, and they provide transportation by Lyft which they pay for and if there is an available person you can get a ride that way. More
Maybe it is me but I don't like deceptive tactics. They ask for your keys "to check the value of your vehicle if you want to trade it in". What they really do is keep your keys in the back room so tha They ask for your keys "to check the value of your vehicle if you want to trade it in". What they really do is keep your keys in the back room so that you have to ask for them back. You can't leave on your own. This is sneaky and underhanded. Being a woman, this made me feel trapped. I did not like it at all! It was their way of keeping me there while he 'work the numbers' so I'd buy a vehicle. I dislike this tactic very much and think it is scummy. What happened to integrity? If you need a vehicle, you will purchase one. If a dealership has to stoop to that level, then you don't deserve to be in business. More