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Ira Buick GMC

Hanover, MA

4.5
213 Reviews

1845 Washington St

Hanover, MA

02339

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Showing 213 reviews

June 11, 2023

Courteous & Professional. Mark Beecher you are the best Your help is always appreciated. Thank You Tony More

by avitale1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Beecher
Jun 16, 2023 -

Ira Buick GMC responded

Thanks for the great rating and review! We look forward to seeing you again.

May 16, 2022

From the moment I walked in, to the service advisor, Alexandra, everything was smooth and she kept me up to date with timing. More

by Kellydecouto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra
May 16, 2022 -

Ira Buick GMC responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 16, 2022

Been a customer here for years. The service department is polite and does a great job! Also I find the pricing to be competitive especially for a dealer More

by Carolyn H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra D
May 23, 2022 -

Ira Buick GMC responded

Thank you Carolyn for your kind words! We thank you for your business and look forward to your next visit!

May 13, 2022

Very helpful notified me when ready. The ride home and the pickup were great. Very much appreciated. More

by Countrysideacc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
May 16, 2022 -

Ira Buick GMC responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 04, 2022

Dennis is the best salesman ever. Kind, patient, helpful. The best!! Dealership is clean and staff are ready to assist. More

by Bobbi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis G
May 10, 2022 -

Ira Buick GMC responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

April 26, 2022

Have taken 2 cars there for service and both were handled in a timely way , good waiting area with coffee machine, and they provide transportation by Lyft which they pay for and if there is an available pers More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 26, 2022 -

Ira Buick GMC responded

Thank you Chris for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

April 02, 2022

Great staff, friendly, courteous and professional. I got a great deal on the exact vehicle I was looking for. More

by JJO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon, Kevin
Apr 04, 2022 -

Ira Buick GMC responded

Thank you for being our customer! We are thrilled that you had a great car buying experience!

March 19, 2022

Maybe it is me but I don't like deceptive tactics. They ask for your keys "to check the value of your vehicle if you want to trade it in". What they really do is keep your keys in the back room so tha More

by Becky
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan
Mar 23, 2022 -

Ira Buick GMC responded

Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? David Hazlett General Manager dhazlett@irabuickgmc.com

March 02, 2022

Very easy and honest to deal with. Helpful. Tried there best to find me the right truck More

by Jcwboy55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Mar 07, 2022 -

Ira Buick GMC responded

Thank you for the review! We are very happy to hear that our team treated you well and was able to help you with your shopping experience.

February 13, 2022

The service was its usual standard. I was disappointed when my car was not washed More

by psjboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elijih
Feb 15, 2022 -

Ira Buick GMC responded

Thank you for your feedback! We look forward to your business with us again!

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