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Ira Acura Westwood

Westwood, MA

4.9
1,620 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,620 reviews

July 15, 2025

This place has received good reviews on the work they do, but I did not choose to have my car serviced there based on the customer service I received. I was not contacted at all the first day my car was ther More

by kosydney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Jolly
Jul 17, 2025 -

Ira Acura Westwood responded

Thank you for leaving us a review of your experience. We here at Ira Acura Westwood pride ourselves on delivering excellent customer service to all our valued guests and if we dropped the ball I need to know about it so we can grow and do better. Please reach out to me at your earliest convenience. My name is Joseph Sacchetti and my direct line is 508-921-1921. Joseph Sachetti, Service Manager Ira Acura Westwood | jsacchetti@group1auto.com

July 15, 2025

The service was good. The staff was very nice and tried to help to resolve the issue More

by Uyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Jul 17, 2025 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 14, 2025

I was very pleased with how everything went today at the Acura dealership. Noah was so thorough and explained everything well and I was pleased with how fast everything was handled today and I will be back. More

by maureenbellavia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Jul 16, 2025 -

Ira Acura Westwood responded

Hi, we're happy to hear you had such a positive experience with Noah! We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2025

I have been a customer here for 11 years and had an oil change today. Service Advisor Noah Stern has always provided excellent customer service. He is reliable and honest in telling only the necessary mai More

by Rosann
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Jul 16, 2025 -

Ira Acura Westwood responded

Hi Rosann, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2025

The only place I will bring my Acura for services. Nice staffs, clean facilities and wonderful service. More

by QG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 14, 2025 -

Ira Acura Westwood responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 12, 2025

I am always pleased with the service I receive from Westwood Acura. George takes good care of me and makes sure I have a ride if I need it. He ordered a LYFT for me to get home so I didn't have to wait More

by TLeDang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Jul 14, 2025 -

Ira Acura Westwood responded

Hello, we're happy you found George to be so supportive during your experience here at Ira Acura Westwood. Feel free to reach out to us if you need anything. Have a wonderful day.

July 12, 2025

They are super friendly and accommodating. They made my service a priority and kept in constant communication. More

by Alsnblake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
Jul 14, 2025 -

Ira Acura Westwood responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 10, 2025

Professional service representative Noah Stern…knowledgeable, attentive and a credit to Accura team. Thank you Steve More

by Stevebarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Jul 13, 2025 -

Ira Acura Westwood responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 10, 2025

Incredible experience at IRA Acura in Westwood on Providence Highway. Service is above and beyond. All your car needs should be there, I highly recommend! More

by Will M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael, Jimenez
Jul 11, 2025 -

Ira Acura Westwood responded

Hi Will, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 08, 2025

The dealership it’s supper clean. All employees have a welcoming attitude. I felt like I was in the right place to do business. I went to just look at the inventory but I ended up mak More

by aboubacaribibuka3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thompson
Jul 10, 2025 -

Ira Acura Westwood responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Acura Westwood. If you have any further questions, please don't hesitate to reach out!

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