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Ira Acura Westwood

Westwood, MA

4.9
1,563 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,563 reviews

May 15, 2026

Very friendly knowledgeable staff, honest advice on what service need to be done among a plethora of menu items. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Jolly
May 16, 2026 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2026

I always have a great experience with their service team. They are friendly, transparent, and timely. More

by Alexeakin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
May 16, 2026 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2026

I had my Acura MDX serviced today at Ira Acura of Westwood. Marc Cesare greeted me immediately and quickly checked me and told me it would be 60-90 minutes. The process was quick, and Marc was effici More

by dmdhunter84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Rappa, Marc Cesare
May 14, 2026 -

Ira Acura Westwood responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2026

They go over everything and explain everything that needs to be done and why. I also had my car detailed today and was very very impressed with the job that was done. More

by Wbmoyer9372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
May 14, 2026 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 11, 2026

2019 MDX reliability is extremely poor 4 recalls and over $8,000 repair expenses for a 5 year car including a a timing belt replacement which should never happen!!!! Will go with Lexus for next vehicle More

by Srhrichard61
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Justin Robbins
May 14, 2026 -

Ira Acura Westwood responded

Good Day Shaun, Thank you for leaving us feedback regarding your vehicle. I would like to discuss further regarding your service visit treatment as we pride ourselves on delivering excellent customer service to all of our value guests and want to make sure you were treated properly. Please contact me at your earliest convenience at 508-921-1921. Joseph Sacchetti Service Director Ira Acura Westwood 508-921-1921 jsacchetti@group1auto.com

May 08, 2026

Great service. Loved the communication with the service manager when it was needed. Thank you! More

by hsestayo
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
May 14, 2026 -

Ira Acura Westwood responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

May 06, 2026

Nice people, reasonable prices, efficient service. Nothing much to say, just a good overall dealership. More

by adambarnett7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
May 14, 2026 -

Ira Acura Westwood responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Acura Westwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2026

Excellent services, customer service, friendly, pleasure to do business with, knowledgeable and friendly service reps, no matter the rep. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
May 14, 2026 -

Ira Acura Westwood responded

Hi Steve, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

May 04, 2026

Westwood Ira Acura is an amazing dealership. I as able to make a same day appointment and was taken early. I was in need of some maintenance on my car, and chose to wait in the dealership. The m More

by ltately
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
May 14, 2026 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2026

Great dealership for purchase and service. You can tell from the moment you enter the building and see the employees in action. More

by Kenneth Maynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Taylor
May 14, 2026 -

Ira Acura Westwood responded

Hi Kenneth, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!