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Inver Grove Toyota - Service Center

Inver Grove Heights, MN

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865 Reviews

865 Reviews of Inver Grove Toyota - Service Center

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March 16, 2019

Very Friendly and Helpful The service center folks are very friendly and helpful. Especially when you are stressed out about your vehicle. I recommend them to everyone I know. More

by ronb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Mcdaniels
Mar 18, 2019 -

Inver Grove Toyota responded

Hi Ron, We're so pleased to read your encouraging review! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. Thanks for this quality review and we hope to see you soon. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 16, 2019

Awesome customer service and fast maintenance Customer service was very good would and Patrick Yang was really helpful in getting my maintenance setup and completed. I would recommend this place t More

by xx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Yang
Mar 18, 2019 -

Inver Grove Toyota responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! We are pleased to hear that you received nothing but the best here at Inver Grove Toyota and we're happy that you went home happy! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 15, 2019

Seemless I brought my cat in for routine maintenance and it was finished sooner than expected. Print out sheet listed item by item what I may need done down th More

by Mare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Mar 15, 2019 -

Inver Grove Toyota responded

Thanks for taking the time to share your experience with us! You deserve nothing but the best, and we're grateful to know we provided you with nothing less than that! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 14, 2019

Quick service - out in 30 minutes! Davonte was very helpful and the service was very quick which I appreciated very much! He also noticed when I checked in that I had a coupon. When I w More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davonte
Mar 14, 2019 -

Inver Grove Toyota responded

Hi Lori, Thank you for both this review and your business. We are so happy that Davonte was able to take care of all of your needs and we're proud to have him on our team. If we can help you out with anything else, please let us know. We hope to see you again soon. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 14, 2019

Fantastic service. Sara Snyder, my Service Adviser, was terrific. She was pleasant to work with and absolutely competent. She helped my through complicated and confusing More

by Tom’47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Snyder
Mar 15, 2019 -

Inver Grove Toyota responded

Hi Tom, Thank you for stopping by and for this positive review! Tomis an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 13, 2019

Tire rotation - 25,000 mile service Mike was fantastic! I had never been to this dealership before as I just moved here. He walked me to the lobby and showed me around. When my car was d More

by jenbowlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 13, 2019 -

Inver Grove Toyota responded

Hi Jen, Your review is why we do what we do. Thank you so much for reaching out to us. We are pleased to hear that you received nothing but the best here at Inver Grove Toyota and we're happy that you went home happy! Feel free to call or stop by if there is anything else we can do for you. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 13, 2019

Accomodating Team I arrived 15 minutes after my scheduled appointment time, the person who checked me in was welcoming and told me it was not a problem. More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

Inver Grove Toyota responded

Hi Connie, Thank you for both this review and your business. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. We look forward to doing business with you again in the future. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 12, 2019

quick service i was only in for 5k mile check & oil change, but i was done in a half hour, waiting area was clean and plenty of chairs More

by new avalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Inver Grove Toyota responded

We're so grateful for this 5-Star Review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. We look forward to serving you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 12, 2019

overall excellent I have had my Tacoma serviced at Inver Grove since I purchased it there. Using coupons I have found most services are very reasonably priced. Knowin More

by tacomaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Yang and Mike from service dept
Mar 13, 2019 -

Inver Grove Toyota responded

We cannot thank you enough for this amazing 5-Star Review! It's wonderful to hear that you were impressed with everything from our staff to the car selection and service. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 09, 2019

Friendly,helpful service people. Inver Grove Toyota is always ready to fit you in when something unexpected happens. Friendly clean waiting area . Well supplied with coffee and snack More

by Derry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember names.
Mar 11, 2019 -

Inver Grove Toyota responded

Wow! We cannot thank you enough for your thoughtful review, Derry. We want nothing but the best for our customers and we're so happy you had such a great experience with us! If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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