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Inver Grove Toyota - Service Center

Inver Grove Heights, MN

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865 Reviews

865 Reviews of Inver Grove Toyota - Service Center

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March 30, 2019

Patrick great job! Five stars for Patrick Yang and the nice job he did servicing my car. Thank you for explaining what needed to be done on the car and for being so ple More

by jjss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Yang
Apr 01, 2019 -

Inver Grove Toyota responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! We enjoy hearing that Patrick is working hard and our guests are leaving with a smile on their face. We appreciate your business and we can't wait to see you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 29, 2019

Professional, helping above and beyond Staff greets you is always friendly and professional. This visit was no exception. Simple oil change done. Warned me about upcoming maintenance needed More

by Robclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young woman who first assisted me. Unknown great male mechanic
Mar 29, 2019 -

Inver Grove Toyota responded

Hi Rob, It's a team effort here and we're so happy to see our team works hard to provide you with the best service possible. Thanks for being a valued customer and we'll see you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 28, 2019

Great customer service Explained everything clearly. Solved my problem in one visit. I really appreciate the shuttle to and from work. Driver was friendly and courteous. More

by Ma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?Mike and Jill
Mar 28, 2019 -

Inver Grove Toyota responded

Wow! We cannot thank you enough for your thoughtful review. We want nothing but the best for our customers and we're so happy you had such a great experience with us! Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 28, 2019

95,000 mile service maintenance Service work was done in a timely manner as I waited for the work to be completed. I appreciate having the option to wait at the dealership for work More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Yang
Mar 28, 2019 -

Inver Grove Toyota responded

Hi Steve, We would like to thank you for this thoughtful 5-Star Review! It's a team effort here every day, as we strive to provide our customers with the best service possible. We really appreciate your feedback and hope to see you back again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 28, 2019

Very good service except car wash was not available Friendly and fast service. Always appreciate the service report with a yellow indication of possible future maintenance needs. I was only disappointe More

by Helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
khiry Hawkins
Mar 28, 2019 -

Inver Grove Toyota responded

Hi Helen, Thank you for stopping by and sharing your experience with us. Please feel free to contact me should you like to discuss our car wash policy. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 27, 2019

Water pump I made an appointment on 4/1/19 to get my water pump replaced, under an extended warranty I purchased. The water pump got very loud on 3/26. I drove More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrict Yang
Mar 27, 2019 -

Inver Grove Toyota responded

Hi Jay, Thanks for taking the time to share your experience with us! We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 27, 2019

Awesome Patrick and his techs provided a quick oil change for my Toyota Sienna. The washed it and gave it back in better condition than when I left it with th More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick yang
Mar 27, 2019 -

Inver Grove Toyota responded

Hi Eric, Thank you for stopping by and sharing your experience with us. Patrick is a huge part of our success here at Inver Grove Toyota, and we can’t wait to tell him about this positive review! We appreciate your business and we can't wait to see you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 27, 2019

Service Advisor Helpfulness My experience with my Service Advisor was beyond expectations. She coordinated the repair and made sure the repaired car was located conveniently loc More

by Mended
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Yang
Mar 27, 2019 -

Inver Grove Toyota responded

Thank you for stopping by and for this positive review! We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 26, 2019

Got in on time and out sooner than expected! I was on crutches and the gal that checked me in was nice enough to pull my car up for me. Thanks!! More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't catch her name but she was very nice!
Mar 27, 2019 -

Inver Grove Toyota responded

Hi Lori, We can’t thank you enough for your positive review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 26, 2019

Quality work at a reasonable cost I came in for a rattle underneath my car which they diagnosed right away. I was also able to get my brakes replaced, tires rotated, and a recall upda More

by Jen0004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary
Mar 27, 2019 -

Inver Grove Toyota responded

Hi Jen, Thank you for writing this fantastic review! Customer satisfaction is our main goal, and it pleases us to hear of your experience! Have a great day! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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