Inver Grove Toyota - Service Center

Good Experience Khiry helped me wth the. Sirius XM in my vehicle, which was above and beyond the oil change appointment. He is a friendly, decent young man. Khiry helped me wth the. Sirius XM in my vehicle, which was above and beyond the oil change appointment. He is a friendly, decent young man. More

Excellent The car was scheduled for regular maintenance and promptly taken in and work completed and returned as promised. PS- good coffee and cookies in the wa The car was scheduled for regular maintenance and promptly taken in and work completed and returned as promised. PS- good coffee and cookies in the wait area. More

quick turn around I usually deal with Mike Ivey first to set up appointment. Always greeted with a warm smile when I bring my car in . I feel I'm treated with honesty I usually deal with Mike Ivey first to set up appointment. Always greeted with a warm smile when I bring my car in . I feel I'm treated with honesty . And the free cookie is a nice touch. More

great, Kevin Amm is very good and very nice. I have had problems here in the past, but this last visit seemed to have improved. having confidence in a task as simple as changing oil is a big dea I have had problems here in the past, but this last visit seemed to have improved. having confidence in a task as simple as changing oil is a big deal to most people. Vehicles are a big investment for most people. More

Outstanding service, information and professionalism. Scott Hoysler always has been the best service facilitator. I've been taking my 2009 Camry to Inver Grove since I've owned it. Every time I come the Scott Hoysler always has been the best service facilitator. I've been taking my 2009 Camry to Inver Grove since I've owned it. Every time I come there I am treated with respect and am provided information so I can make a good decision about the services needed or that are available. I brought my vehicle in for the excessive oil consumption issue with my particular make. Scott made certain I understood what the test was for, how it would be done and what I needed to do to bring in back in the required time frame, etc. The repair was needed and he assured me it would take care of the problem. When I was ready to leave, a rental car was ready, it took just minutes to get the paperwork done for that and he said he'd give me an update the next day. In my mind, I was prepared to have my car in for repair for days if not more...it was completed in less than 24 hours! I was so pleased. Scott was also very professional about how and why this repair was being done. He spoke highly of the dealership and the corporation with regard to the service they were willing to provide. Again, I have always been pleased and had faith in Toyota. Scott and Inver Grove have secured that belief. Thank you, so much for providing such good service! More

Great service without an appointment!!! I was hearing an unusual noise coming from the front right side of the car undercarriage. I brought the car in even though I didn't have an appointme I was hearing an unusual noise coming from the front right side of the car undercarriage. I brought the car in even though I didn't have an appointment. They fit me in right away. We have a repair plan organized and are just waiting for parts. More

service The service department has always been great to me. Andrew was very helpful and explained what was done in detail. I've been coming to Inver Grove T The service department has always been great to me. Andrew was very helpful and explained what was done in detail. I've been coming to Inver Grove Toyota for years. More

Personal & Professional My Service Advisor was welcoming, friendly and professional easily mixing in some light hearted banter with direct and clear explanation of the work t My Service Advisor was welcoming, friendly and professional easily mixing in some light hearted banter with direct and clear explanation of the work to be done. It was a pleasant experience at this dealership's Service Department. More

Went for Oil Change. Rep communicated with me in details I think my rep helped me well and provided very good services and follow up with me about the problem and follow up checkup she scheduled which was aw I think my rep helped me well and provided very good services and follow up with me about the problem and follow up checkup she scheduled which was awesome service. More

15,000 mile check up Customer service is always outstanding. You come away with knowledge of how the vehicle is doing, the wait is around an hour but the coffee and treats Customer service is always outstanding. You come away with knowledge of how the vehicle is doing, the wait is around an hour but the coffee and treats are available, wi-fi works fine, and I can always get work done while I wait. More