Inver Grove Toyota - Service Center

efficient and knowledgeble Timely updates as needed. Great service. and efficient. Sara Snyder presented us with the problems we had, gave us the alternatives we had and the co Timely updates as needed. Great service. and efficient. Sara Snyder presented us with the problems we had, gave us the alternatives we had and the costs attached. More

Completely satisfied as expected. Over the years the service at this dealership has been so wonderful that my expectations are high. They just don't let me down...ever! My car is a 2 Over the years the service at this dealership has been so wonderful that my expectations are high. They just don't let me down...ever! My car is a 2000 Toyota Echo. No one but your service staff has ever touched it mechanically and no other dealership or car repair shop ever will. It runs as smooth as silk and I attribute that to the excellent care it has received at this location. I will eventually have to purchase a new car and I wouldn't consider buying a car at any other dealership. The bad news is that if your service department continues to keep my little red tomato can on the road, that may not be for many more years. As expected, Dee bent over backwards to take care of me and I was lucky enough to run into Steve Edmonds while I was there. I understand he was promoted to manager. Smart move because words just won't describe how great it was to work with him. Dee is just as good but I don't have much history with her, yet. I should mention that even the cashiers were professional and personable. Actually we had a few laughs together. I always feel like I've received quality parts and service when I come in. My verbal contract with Steve, many years back, was it is my responsibility to pay the bill, whatever amount it is. It is your responsibility to guarantee this car never leaves me sitting along side the road, broken down. The one time the A/C belt seized the engine and the car would not start, it happened in my own garage. You continue to uphold our 'contract'. Keep up the good work. More

Efficient and pleasant service Maintenance of your vehicle is made easy at Inver Grove Toyota. Jill efficiently in processed our car, updated me on the progress and left me feeling Maintenance of your vehicle is made easy at Inver Grove Toyota. Jill efficiently in processed our car, updated me on the progress and left me feeling confidant that the vehicle was throughly service and checked out. The space provided for waiting is comfortable and before I knew it I was on my way. More

On time, efficient, great customer service provided This particular service experience was really great - service agent heard my requests and responded directly to them and within less time than anticip This particular service experience was really great - service agent heard my requests and responded directly to them and within less time than anticipated. Service agent provided very good update on my Prius and the overall cost was very reasonable. More

Prompt service and repair I've always appreciat d the quality of service here over the years. Jill was very knowledgeable and answered all my questions at the check in desk, I've always appreciat d the quality of service here over the years. Jill was very knowledgeable and answered all my questions at the check in desk, and provided me with accurate information and available services. She was friendly, effiecinet, and very attentive. More

Wonderful Customer Service I take my car in for service on a regular basis. Khiry Hawkins is always so polite, attentive and helpful! Thanks for making car repairs easy. Ol I take my car in for service on a regular basis. Khiry Hawkins is always so polite, attentive and helpful! Thanks for making car repairs easy. Olivia Mulvey More

excellent service at an excellent and fair price Same day fast and excellent service at a fair price. No problems. Friendly and respectful service representatives and staff persons. Nice waiting area Same day fast and excellent service at a fair price. No problems. Friendly and respectful service representatives and staff persons. Nice waiting area. Responsive to questions and requests. I would highly recommend this service department. More

Great place for Service I have been driving Toyotas since 2007 and have always brought them here for Service. The service staff are always friendly and willing to explain an I have been driving Toyotas since 2007 and have always brought them here for Service. The service staff are always friendly and willing to explain anything that I have questions about. It is just always a pleasant experience bringing my vehicle here. More

Great service IG Toyota always is very accomodating and thorough in their service department. Easy appointment and check in process. Not pushy about any repairs, ju IG Toyota always is very accomodating and thorough in their service department. Easy appointment and check in process. Not pushy about any repairs, just the facs and offer their advice. More

FANTASTIC! I was felt at ease the time I stepped out of my vehicle had nothing but great service and smiles with courtesy...what else can a customer expect. The I was felt at ease the time I stepped out of my vehicle had nothing but great service and smiles with courtesy...what else can a customer expect. They came an updated me twice about the progress. I just want to thank all of the employees in the Service Department for their excellent service. More