Inver Grove Toyota - Service Center
Inver Grove Heights, MN
865 Reviews of Inver Grove Toyota - Service Center
Great service They always take the time to help me understand what’s wrong with my car (including showing and explaining it to me) and walk me through all the repa They always take the time to help me understand what’s wrong with my car (including showing and explaining it to me) and walk me through all the repair and pricing options. They do a great job of being sensitive to me financial constraints, and are always patient and personable. More
Efficient and business like IG Toyota was fixing a maintenance issue on my Tundra that they identified at a previous visit. The staff got my vehicle in, made the diagnosis, veri IG Toyota was fixing a maintenance issue on my Tundra that they identified at a previous visit. The staff got my vehicle in, made the diagnosis, verified it was covered by my extended warranty, shuttle me to/from work and got the repair done - all in a half a day. The service advisor kept me updated via text and email throughout the day. The entire experience was just how I expect to be treated by any top flight business. When I experience it from a car dealer, I am amazed. I bought a Toyota because of reliability. I may buy again because of this kind of treatment. More
Quick and easy It's easy to make an appointment, and the appointment itself goes like clockwork. You pull into a climate-controlled bay, get checked in, are told a It's easy to make an appointment, and the appointment itself goes like clockwork. You pull into a climate-controlled bay, get checked in, are told a finish time, and then can go relax for the hour or whatever it will take to get your car serviced (and washed!). There are snacks, comfortable chairs, carrels if you need to get on your laptop, play area for kids. The hour goes by really quickly. I come from across town to visit this service center and it's worth it! More
5000 Mile service Very friendly and competent staff, I was in and out in the time I told. Very nice waiting areas, it was nice to use WiFi while waiting. Great experien Very friendly and competent staff, I was in and out in the time I told. Very nice waiting areas, it was nice to use WiFi while waiting. Great experience, keep up the good work. More
Starter problem Had a problem with car starting, part was under warrantee, l brought my car in they checked it and repaired it, no charge. Excellent.Dee M handled my Had a problem with car starting, part was under warrantee, l brought my car in they checked it and repaired it, no charge. Excellent.Dee M handled my request very professionally. More
Friendly, thorough I was greeted in a friendly manner, and later I received an explanation of the additional work needed. The inspection is always thorough, which I app I was greeted in a friendly manner, and later I received an explanation of the additional work needed. The inspection is always thorough, which I appreciate. More
H0V recall Took my corolla to Inver Grove Toyota at 8 in the morning and they managed to work on my car instantly. Didn’t even take long too. I was out of the de Took my corolla to Inver Grove Toyota at 8 in the morning and they managed to work on my car instantly. Didn’t even take long too. I was out of the dealer by roughly 9:25am. I have to say, I am impressed of their work. More
Excellent care with my car My 2012 Toyota Prius was under a recall notice at the same time as the scheduled maintenance was due. I was given a time frame of 2.5 hours for the wo My 2012 Toyota Prius was under a recall notice at the same time as the scheduled maintenance was due. I was given a time frame of 2.5 hours for the work. Work was completed in just over 2 hours even though the service department found some bulbs burned out and replaced them. Coming here is almost always a low stress, pleasant experience. More
Oil Change I had the oil changed in my Prius I scheduled it online and paperwork was online when I arrived at the dealership/service department. Oil change, car I had the oil changed in my Prius I scheduled it online and paperwork was online when I arrived at the dealership/service department. Oil change, car inspection and complimentary car wash took less than 1 hour. I had a few items on the car that needed repair 2 lights and windshield wiper. They also took the time to go over the necessary items for the next service appointment. I also had time to look at the new cars in the show room scoping out my next car a Prius all wheel drive that gets 50mpg. I highly recommend them for service and purchasing a new car. They are fair and honest dealing with them. More
Always Great Service I have brought my vehicles here for 10 years. Without exception, I have been treated well and the service is always done right and at a fair price. W I have brought my vehicles here for 10 years. Without exception, I have been treated well and the service is always done right and at a fair price. When repairs are needed, a staff person calls me and explains the situation very well. What's more, I am always able to get appointments when I want them, which is remarkable. I recommend Inver Grove Toyota unreservedly. More