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Inver Grove Toyota - Service Center

Inver Grove Heights, MN

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865 Reviews

865 Reviews of Inver Grove Toyota - Service Center

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April 10, 2019

Great service They always take the time to help me understand what’s wrong with my car (including showing and explaining it to me) and walk me through all the repa More

by Mlobbig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Loken
Apr 10, 2019 -

Inver Grove Toyota responded

We can’t thank you enough for your positive review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 09, 2019

Efficient and business like IG Toyota was fixing a maintenance issue on my Tundra that they identified at a previous visit. The staff got my vehicle in, made the diagnosis, veri More

by Northlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Loken
Apr 10, 2019 -

Inver Grove Toyota responded

Thank you for both this review and your business. We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 09, 2019

Quick and easy It's easy to make an appointment, and the appointment itself goes like clockwork. You pull into a climate-controlled bay, get checked in, are told a More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Yang
Apr 10, 2019 -

Inver Grove Toyota responded

Hi Linda, Thanks for taking the time to share your experience with us! You deserve nothing but the best, and we're grateful to know our team provided you with nothing less than that! You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 07, 2019

5000 Mile service Very friendly and competent staff, I was in and out in the time I told. Very nice waiting areas, it was nice to use WiFi while waiting. Great experien More

by YellowLake guy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Apr 08, 2019 -

Inver Grove Toyota responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! You deserve nothing but the best, and we're grateful to know our team provided you with nothing less than that! We appreciate your business and we can't wait to see you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 05, 2019

Starter problem Had a problem with car starting, part was under warrantee, l brought my car in they checked it and repaired it, no charge. Excellent.Dee M handled my More

by doyle 41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee, M, Mike
Apr 05, 2019 -

Inver Grove Toyota responded

Your satisfaction means everything to us, Doyle. Thank you so much for your awesome review. We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. We look forward to serving you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 04, 2019

Friendly, thorough I was greeted in a friendly manner, and later I received an explanation of the additional work needed. The inspection is always thorough, which I app More

by awalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Yang, service advisor
Apr 04, 2019 -

Inver Grove Toyota responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. We appreciate your business and we can't wait to see you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 04, 2019

H0V recall Took my corolla to Inver Grove Toyota at 8 in the morning and they managed to work on my car instantly. Didn’t even take long too. I was out of the de More

by Thomas Yang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Apr 04, 2019 -

Inver Grove Toyota responded

We're so grateful for this 5-Star Review! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. We look forward to serving you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 04, 2019

Excellent care with my car My 2012 Toyota Prius was under a recall notice at the same time as the scheduled maintenance was due. I was given a time frame of 2.5 hours for the wo More

by danschwarz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ivey
Apr 04, 2019 -

Inver Grove Toyota responded

We couldn't be happier to see that our team provided you with the best service and you drove home happy. Welcome to our Inver Grove Toyota Family and thank you for this outstanding review. Let us know if you ever need anything. We're here to help. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 04, 2019

Oil Change I had the oil changed in my Prius I scheduled it online and paperwork was online when I arrived at the dealership/service department. Oil change, car More

by IGH Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Yang
Apr 04, 2019 -

Inver Grove Toyota responded

Thank you for both this review and your business. Megan is an outstanding asset to us here and always makes sure our customers go home happy. You're family now, so please feel free to let us know if you ever need anything. See you next time! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 04, 2019

Always Great Service I have brought my vehicles here for 10 years. Without exception, I have been treated well and the service is always done right and at a fair price. W More

by The Avalonmeister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Apr 04, 2019 -

Inver Grove Toyota responded

We cannot thank you enough for taking the time to share your experience with us! We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. We look forward to doing business with you again in the future. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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