Inver Grove Toyota - Service Center
Inver Grove Heights, MN
865 Reviews of Inver Grove Toyota - Service Center
Maintenance The service advisor, Andy Schaffhausen was very courteous and professional. He was the reason that I rated my experience there yesterday 5 stars.. I a The service advisor, Andy Schaffhausen was very courteous and professional. He was the reason that I rated my experience there yesterday 5 stars.. I am a senior and the patience and respect that he showed me was greatly appreciated. I hope I get him next time I visit Toyota. More
25000 mile service This was the last of my free Toyota Cares services. Dee advised that Toyota Cares can be extended for 2 years at a price that's less than what those i This was the last of my free Toyota Cares services. Dee advised that Toyota Cares can be extended for 2 years at a price that's less than what those incremental services would cost. I took advantage of that. All went will with my visit. More
Servce was fast and efficient. I thought one tire was leaking air and they found a nail in a different one. Surprised they checked for it! No charge for a wash was great! I thought one tire was leaking air and they found a nail in a different one. Surprised they checked for it! No charge for a wash was great! More
Scheduled Service Service is fast and pleasant, Staff is helpful and efficient. Always able to get in when I need, Everything is explained to me, Place is clean, and co Service is fast and pleasant, Staff is helpful and efficient. Always able to get in when I need, Everything is explained to me, Place is clean, and comfortable. Have been coming here for years and will continue to. More
I keep leasing with Toyota because of this place! This place has the BEST service. I am one of those customers who fails to schedule a service an appointment. By the time I realize it's time to take This place has the BEST service. I am one of those customers who fails to schedule a service an appointment. By the time I realize it's time to take the car in, it's the last minute. Still, Inver Grove Toyota NEVER gives me flack for my requesting "walk/drive-in" service. Also, I tend to come on Saturday--which is always busy. Again, no problem with this dealership! They get me in and out fast. I always expect to stay for at least 1,5 hours, but they manage to have my car ready in less than an hour. The people at check-in are always nice. I mean ALWAYS. That's rare. I appreciate that they remind me of my next service and they offer to schedule my next appointment. I also really appreciate that the young woman who waited on me this past visit let me know that I am past my 25k/24 month warranty and that I could purchase an extended warranty if I so choose. Since I plan to contract for a new lease, soon, I won't need the extended warranty, but it's ice to know that If I decide to lease-end/buy out my current car that it can be under some sort of warranty. I moved to MN in 2011. I brought my 2010 Venza in to be serviced and decided right then that Inver Grove is the best place to go for service. In fact, whenever my lease is up, I always contemplate switching to another brand just to see what other cars are like. However, when I think about the fact that if I lease a Toyota, I know I have a great car and I know that Inver Grove will make sure it's always in working order, I don;t find any justification for taking such a risk with another maker. Also, you know you have great service when the check-in person provides you the overall assessment of the vehicle and you get the "good" news and also things that will need to be addressed for the next visit. This is a sincere review. It's saying something when even the cashier is polite even though she isn't collecting money for repairs. I hope the folks at Inver Grove receive perks for the kind of service they provide. They work hard. I'm pretty difficult to please, but the folks at this dealership are professional, efficient, and sincere. Thanks for everything. More
Services I love invergrove Toyota because I believe and trust technician they getting the job the first time and I love invergrove Toyota because they have pl I love invergrove Toyota because I believe and trust technician they getting the job the first time and I love invergrove Toyota because they have playground and clean facility More
Reliable Service All questions were answered. Staff was friendly. I had emailed Scott with some of the questions I had and he responded in timely matter. I would rec All questions were answered. Staff was friendly. I had emailed Scott with some of the questions I had and he responded in timely matter. I would recommend Inver Toyota to family and friends. More
Best place to buy and service a car We have purchased 3 cars from Inver Grove Toyota and get them all serviced there. We love the facility and the people are top notch. We have purchased 3 cars from Inver Grove Toyota and get them all serviced there. We love the facility and the people are top notch. More
Oil Change Stopped in just ahead of the Holiday weekend and was given quick service. Appreciate the friendliness of the staff. Know it was a busy day. Stopped in just ahead of the Holiday weekend and was given quick service. Appreciate the friendliness of the staff. Know it was a busy day. More
10000 mile oil change and tire rotation. Staff was very friendly. I was in and out in under 40 minutes. Everything went really smooth. I was very pleased with the overall visit. Staff was very friendly. I was in and out in under 40 minutes. Everything went really smooth. I was very pleased with the overall visit. More