Inver Grove Toyota - Service Center

Great work! The staff are VERY customer oriented. Mine was a standard oil and filter change and tire rotation. My tires are due so they provided me with wear in The staff are VERY customer oriented. Mine was a standard oil and filter change and tire rotation. My tires are due so they provided me with wear info and costs of replacement ( not ready to replace yet...). They did an over all inspection and let me choose which (if any) services I wanted during this visit - not pushy at all. The popcorn and cookies in the waiting area are a plus. More

Service visit 7/19/17 Mary was very helpful. I came in for an oil change, she took care of two recall items and also looked into a problem and was having with windshield w Mary was very helpful. I came in for an oil change, she took care of two recall items and also looked into a problem and was having with windshield wipers, resolved that as well. More

Couldn't ask for a better experience. Very friendly, very efficient. Exceeded expectations. Dee was very friendly, greeted me right away and was so pleasant to work with. It makes me want Very friendly, very efficient. Exceeded expectations. Dee was very friendly, greeted me right away and was so pleasant to work with. It makes me want to come back again! More

Fast and efficient The work was done when it was promised and the service adviser listened to my questions and answered them to my satisfaction. One problem, no cookies The work was done when it was promised and the service adviser listened to my questions and answered them to my satisfaction. One problem, no cookies!!!! More

Mary Loken, excellent service advisor Mary was excellent. She listen to my concerns, was knowledgeable, followed up with the status of my repair, provided an accurate timeline, was courteo Mary was excellent. She listen to my concerns, was knowledgeable, followed up with the status of my repair, provided an accurate timeline, was courteous and polite. I recommend her and the service department of this dealership. More

Service Tya was awesome with her customer service skills. Went in for some service and had some questions which she handled so well. I was so proud of her Tya was awesome with her customer service skills. Went in for some service and had some questions which she handled so well. I was so proud of her More

Another great Toyota experience It's always a pleasure dealing with the staff at Toyota- Dee helped me today and was so pleasant, friendly and helpful. A pleasure to relax and let pe It's always a pleasure dealing with the staff at Toyota- Dee helped me today and was so pleasant, friendly and helpful. A pleasure to relax and let people that know what they are doing do their job. More

Tacoma service I recently worked with Tya for regular maintenance on my Tacoma. While there I told her about a noise I'd heard in the drivetrain, and she made sure a I recently worked with Tya for regular maintenance on my Tacoma. While there I told her about a noise I'd heard in the drivetrain, and she made sure a technician drove the vehicle and listened. Tya determined that it would be necessary to bring the vehicle back in at a later date when a more senior technician could check it out; she set up a convenient appointment. Meanwhile the maintenance was performed while I waited. When I brought the vehicle back in a few days later, Mike hooked me up with Mark (technician) who rode along for a brief ride. After hearing the noise I had described to Tya and Mike, Mark determined it to be normal drivetrain noise. All 3 of these folks were pleasant, polite, helpful and responsive. Cudos to all! More

Reasonable all the way around. They did what I wanted them to do in a reasonable time for a reasonable price. I have never had a issue with them. They do good work. They did what I wanted them to do in a reasonable time for a reasonable price. I have never had a issue with them. They do good work. More

pleasant experience Very pleasant experience and no hassle, He explained how extended service plan worked and what it entailed.Courteous young man. Pleasant waiting room Very pleasant experience and no hassle, He explained how extended service plan worked and what it entailed.Courteous young man. Pleasant waiting room available with snacks. More