Inver Grove Toyota - Service Center

Great service. Mike was great to work with. Called to let me know my vehicle was being worked on and when it was done. Was very pleased to find my vehicle was wash Mike was great to work with. Called to let me know my vehicle was being worked on and when it was done. Was very pleased to find my vehicle was washed! More

Excellent Service I have worked with my service agent Scott Hoysler before and he is always honest, courteous and willing to help. His knowledge and experience are exc I have worked with my service agent Scott Hoysler before and he is always honest, courteous and willing to help. His knowledge and experience are excellent. More

Great Customer Service Purchased my 2004 Toyota Camry new from this dealer and have been taking my vehicle there for service ever since. I have always been treated with kin Purchased my 2004 Toyota Camry new from this dealer and have been taking my vehicle there for service ever since. I have always been treated with kindness and respect and have been made to feel like a valued customer. More

Never had a bad experience I have never felt they recommended anything done that didn't need doing. When I bring the car in for an oil change etc. they could tell me I need othe I have never felt they recommended anything done that didn't need doing. When I bring the car in for an oil change etc. they could tell me I need other thing done but they don't. Every once in a while they recommend changing filters and that is about it. My car is an '08 Highlander Hybrid which I purchased at this dealership so I have been going there exclusively all these years. Because of our good experiences I recommended this dealership to my daughter. She got her car there too. I definitely will purchase my next car from Inver Grove Toyota. More

Got me in! My girlfriend was closing on her new Toyota Corolla so I thought I could get my oil changed too. It worked out perfect. They got me in! My girlfriend was closing on her new Toyota Corolla so I thought I could get my oil changed too. It worked out perfect. They got me in! More

Fast and informative. Service rep. was fabulous. Free car wash was awesome! Loved the snacks while waiting. I even got to leave with a flower. Super fast service and effi Service rep. was fabulous. Free car wash was awesome! Loved the snacks while waiting. I even got to leave with a flower. Super fast service and efficient. More

Routine Maintenance I would normally give Toyota service 5 stars. However, my most recent visit was only 4/5 stars. I was charged for a tire rotation...The tires were p I would normally give Toyota service 5 stars. However, my most recent visit was only 4/5 stars. I was charged for a tire rotation...The tires were purchased at Inver Grove Toyota and rotations should be free. My husband caught this after I returned home. Also, I was told the wait time would be approximately 1 hour and 10 minutes. After almost 2 hours I went to inquire about my vehicle.....it had been done for awhile. Apparently the keys and paper work were placed in the wrong area after the car wash. More

Brake work front and back Too many reminders of appointment both texts and a call. Great service from Mike Levy. Car wash is appreciated. Coupons were applied. Appreciate the h Too many reminders of appointment both texts and a call. Great service from Mike Levy. Car wash is appreciated. Coupons were applied. Appreciate the honesty in repair recommendations. More

Excellent Customer Service We've always had great customer service at the IGH Toyota location. They didn't try to up sale and only did what was needed. Scott called and explaine We've always had great customer service at the IGH Toyota location. They didn't try to up sale and only did what was needed. Scott called and explained what was wrong with my Camry in details and gave recommendations. He did not "tell" us, rather let us decide. More

Welcoming and very prompt! I brought in my vehicle (Toyota Highlander - 2017) for a 1st scheduled service (after 5000 miles). They let me in without a previously scheduled ap I brought in my vehicle (Toyota Highlander - 2017) for a 1st scheduled service (after 5000 miles). They let me in without a previously scheduled appointment, and it took just about 1 hour to finish all the jobs, including free car wash; high quality of service is one of the reasons my wife and I decided to buy 2nd Toyota vehicle in a row. More