Inver Grove Toyota - Service Center

excellent customer service There was a problem with my order and Shane Lee, took ownership of the problem. He helped me through the process of finding another tire option. If There was a problem with my order and Shane Lee, took ownership of the problem. He helped me through the process of finding another tire option. If you have a reward program for your employees I strongly suggest you see that he is rewarded. You might say "well he was just doing his job" but your center is made that much better by people like Shane. He took what could have been a poor situation and turned into very good outcome. Best regards More

IG Toyota took great care of me. I scheduled a oil change because with a 4 month old it's tough to find time. I installed a set of shocks prior to my visit and heard a clunking sound I scheduled a oil change because with a 4 month old it's tough to find time. I installed a set of shocks prior to my visit and heard a clunking sound while driving. When I arrived I let Jake know that and he was on it. Scheduled an alignment with a specialist since there wad now a lift on the truck. He even arranged a Rav 4 as my loaner so I would have more room for my carseat. Only charged me 1/2 of labor to torque down the cam bolts which were loose. Great experience. More

15000 mile maintenance Friendly. On time. Quick maintenance. Got me in quick. Mentioned car wash takes longer. Appreciated that because I was kind of in a hurry. Helpful Friendly. On time. Quick maintenance. Got me in quick. Mentioned car wash takes longer. Appreciated that because I was kind of in a hurry. Helpful More

As always, great service Because folks are both friendly and efficient. I always get an explanation of the work done and possible issues in the future. Car wash always helps Because folks are both friendly and efficient. I always get an explanation of the work done and possible issues in the future. Car wash always helps. More

Easy to work with Whether scheduling online or by phone, it's very easy to get an appointment that works for me. Service usually gets done in the estimated time, if not Whether scheduling online or by phone, it's very easy to get an appointment that works for me. Service usually gets done in the estimated time, if not sooner. Never a worry getting service done there. More

Very Satisfied. Mike Ivey was professional, friendly and pleasant to work with. The service work was completed promptly with multipoint checks explained to me clearly Mike Ivey was professional, friendly and pleasant to work with. The service work was completed promptly with multipoint checks explained to me clearly. I feel confident about the performance of my RAV 4 until next service. More

Great service This is absolutely the best service department I have dealt with in my lifetime. Jill Varney was friendly and professional in every way. It was a gre This is absolutely the best service department I have dealt with in my lifetime. Jill Varney was friendly and professional in every way. It was a great experience from the beginning to the flower I received on the way out. Your service department gets better with each visit. I also enjoyed my visit with your new car salesperson, Casey. More

Always exceptional Mike and the team at Inver Grove did another excellent job replacing my worn tires, and made sure everything was aligned. I will keep going back for Mike and the team at Inver Grove did another excellent job replacing my worn tires, and made sure everything was aligned. I will keep going back for service. More

Best Dealership EVER! I had a nail in my tire that was unrepairable. I was at a discount tire store and called the Toyota dealership to see if they could get me in. (It was I had a nail in my tire that was unrepairable. I was at a discount tire store and called the Toyota dealership to see if they could get me in. (It was later in the day) They got me in, a new tire (at a discount) and on the road in 30 minutes! Amazing. All the people there are so friendly and helpful. More

Great Fast service , good communication. made an appointment easily and when I wanted. Got the e act service I wanted. Everyone was friendly and helpful. Fast service , good communication. made an appointment easily and when I wanted. Got the e act service I wanted. Everyone was friendly and helpful. I will come again. More