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Inver Grove Toyota - Service Center

Inver Grove Heights, MN

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865 Reviews

865 Reviews of Inver Grove Toyota - Service Center

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December 09, 2017

First Visit My experience was altogether positive. I was aided by an extremely courteous and knowledgeable service rep who wrote up the order and then directed me More

by Tom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Yang
Dec 11, 2017 -

Inver Grove Toyota responded

Hi Tom, Couldn't be happier to see that you first visit was a great one. We'd like to welcome you to our Inver Grove Toyota Family and thank you for choosing us here. Hope your vehicle is running just like new and please let us know if you ever have any questions. Take care! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 09, 2017

Fast and Efficient The service was fast and efficient - and Mr. Yang took the time to go over what had been done and what would be needed in the future. More

by patt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Yang
Dec 11, 2017 -

Inver Grove Toyota responded

Hi Patt, Extremely pleased to see that Mr. Yang got you in and out in no time. Hope your vehicle is running just like new and looking forward to seeing you here at your next service visit! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 08, 2017

Excellent Service for Brake,ABS,VSC,(!) warning lights on I really like coming here, they are always friendly and helpful. This is nice when you are stressed out with a car problem. They diagnosed my problem, More

by PeterZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ivey, John Kellogg
Dec 11, 2017 -

Inver Grove Toyota responded

Hi Peter, So happy to read this and see that our team got you back out on the road in no time. Thanks for this review and please let us know if you ever have any questions. Always here for you! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 08, 2017

Tundra 1794 Service Awesome as always. Everyone at Inver Grove Toyota obviously has Customer Experience as their top core value. I enjoy doing business at this dealersh More

by Pete1794
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ivey
Dec 11, 2017 -

Inver Grove Toyota responded

Hi Pete, Customer satisfaction is our top priority and we're ecstatic to see you've received just that. You're family and we hope to continue working together for years to come. Hope you have a Happy Holidays and we'll see you soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 07, 2017

Love this shop i have been using IGH Toyota for years. i have 100% trust in them. i know im always getting the best service at the best price. More

by Walldango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hoysler
Dec 08, 2017 -

Inver Grove Toyota responded

Thank you for your loyalty to us here! We love having you as a valued customer and are looking forward to many more years together. Hope you have a Happy Holidays and we'll see you soon hopefully! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 07, 2017

Another excellent service experience Service was carried out promptly, as usual. Sara was very helpful through the whole process. I strongly recommend this service department. I'll loo More

by BernieXYZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Dec 08, 2017 -

Inver Grove Toyota responded

Hi Bernie, Great pleasure to read this and see that Sara took great care of you at your recent visit. She's a great asset to us here and always making sure customers go home happy. We hope your vehicle is running just like new and we look forward to seeing you here at your next service visit. Take care! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 07, 2017

Toyota serrvice Timely friendly service rotated tires washed suv Toyota needs wheel alignment Shane will follow up with me that's all there is to say. Thanks More

by Dej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Dec 08, 2017 -

Inver Grove Toyota responded

Hi Dej, Appreciate both your business and this review. Thank you for choosing us here and please don't hesitate to let us know should you ever need anything. Here to help. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 07, 2017

Tire Repair Very pleasurable experience. Dee was very helpful. Rear tire had a leak. Service tech located a nail and repaired the problem. Work was completed p More

by Lee Northouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Modrynski
Dec 08, 2017 -

Inver Grove Toyota responded

Thanks Lee! Sorry to hear about your tire but happy to see that Dee and our team helped fix it. Appreciate you taking the time to leave this review! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 05, 2017

Worked on my Prius I especially would like to recommend Davonte Hawkins. His assistance was excellent, and his treatment was so fair that it makes me want to return agai More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davonte Hawkins
Dec 07, 2017 -

Inver Grove Toyota responded

Thanks Patrick! We're very lucky to have Davonte on our team, as he's always going above and beyond to ensure customers go home happy. We'll be sure to share this review with him and our team and we'll see you here next time. Take care! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 05, 2017

Great service...fast and friendly Ltya Jones was the employee that assisted me and she was wonderful. Very professional and couldn't have provided better or more efficient service tha More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ltya Jones
Dec 07, 2017 -

Inver Grove Toyota responded

Thank you so much for this review and for choosing us here at Inver Grove Toyota. We couldn't be more pleased to see that Lyta provided you with the high-level of service that people have come to expect from us here and we hope to continue to provide you with this quality service for many years. See you soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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