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Inver Grove Toyota - Service Center

Inver Grove Heights, MN

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865 Reviews

865 Reviews of Inver Grove Toyota - Service Center

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December 16, 2017

Quickly finished - everything was checked out The people were outstanding in the process of checking in and checking out. They did everything I wanted and more, in less time than I expected! More

by stronm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deeann Modrynski 4223
Dec 18, 2017 -

Inver Grove Toyota responded

So pleased to see our service team took great care of you and your vehicle. Appreciate you choosing us here and looking forward to seeing you here at your next service visit! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 15, 2017

Prompt knowledgeable customer oriented Customer oriented technically competent. Value oriented service. Service Advisor helpfull and reviewed service performed and the condition of car and More

by Mended
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg, Carrie Haugerud
Dec 18, 2017 -

Inver Grove Toyota responded

Thank you for this quality feedback. Happy to see you received the top-notch service you deserve and looking forward to working with you again soon. Take care! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 14, 2017

oil change It was an oil change, what more can I say about the service, you changed the oil, rotated tires and checked the brakes. I do appreciate the wheel alig More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Varney
Dec 14, 2017 -

Inver Grove Toyota responded

Hi Mark, Appreciate your business and feedback. Let us know if you ever have any questions and we'll see you at your next service visit. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 14, 2017

Oil change/tire rotation We were taken care of right away and the car was ready sooner than we expected! We were originally told it could take up to an hour and half -- we wer More

by New chr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeeAnn Modrynski
Dec 15, 2017 -

Inver Grove Toyota responded

We're extremely pleased to see that our service team got your C-HR back to you in a timely manner. We hope your new SUV is treating you well, it's a great vehicle that we know you'll love driving for many years! Appreciate this review and we'll see you here at your next service visit! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 14, 2017

Oil change December The service was very good I’m still due a couple of oil synthetic changes free Using synthetic oil on this vehicle no one told me that and change o More

by Tomob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2017 -

Inver Grove Toyota responded

Thank you for your feedback. If you'd like to discuss any issues you may have faced here, please feel free to contact me and we look forward to serving you again very soon. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 13, 2017

Professional and Friendly Customer Service. The Experience was good. My Customer Service agent was professional. He was honest and truthful. I got in when my appointment was scheduled and ou More

by zr500cat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Dec 13, 2017 -

Inver Grove Toyota responded

We pride ourselves on providing quality service and we're pleased to see our team provided you just that. Both your business and feedback are greatly appreciated and we're looking forward to working with you for many years. Happy Holidays! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 13, 2017

Tire Rotation Quick in and out. Very friendly and cost effective service. Thought I needed an oil change, too, but they assured me that the synthetic oil in the v More

by William Parfitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deann Modrynski
Dec 14, 2017 -

Inver Grove Toyota responded

Hi William, Very happy to see that our service team got you in and out in no time. Grateful for your business and hope your vehicle is running just like new. Thank you for this 5-star review and hope you have a Happy Holidays. See you at your next oil change! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 12, 2017

Very friendly service and minimal wait time I'm a new Toyota owner and I'm very satisfied so far with the customer service I receive when I bring my RAV 4 in for service. The wait time has been More

by Debra Buckley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm not sure of the guys name. Sorry
Dec 12, 2017 -

Inver Grove Toyota responded

Hi Debra, Thanks for this quality review and for choosing us here at Inver Grove Toyota. We'll continue to provide you with top-notch service and hope you're loving your RAV4. Have a Happy Holidays! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 10, 2017

Good communication Mary Loken did a good job of explaining my options when it came to my repair and recalled items. She was able to provide a loaner vehicle, which mean More

by priusowner09
Recommend Dealer
Yes
Employees Worked With
Mary Loken, Service center
Dec 11, 2017 -

Inver Grove Toyota responded

Mary is a great asset to us here and always going above and beyond to ensure customers go home happy. We'll be sure to share this review with her and our team and we thank you for this great review. Happy Holidays! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 10, 2017

replacement of burnt out rear tail light work was done very quickly without an appointment! (I came in around noon and the service was completed in 5 minutes! I did not have an APPT, JUST D More

by doyle 41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
she only works on Friday and Saturday , dark short hair, very pleasant, I was there around noon. Cannot remember her name
Dec 11, 2017 -

Inver Grove Toyota responded

Wow! We couldn't be more pleased to see that our team got you in and out in just 5 minutes. We're glad you stopped by and we hope to work with you again in the future. Thanks! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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