Inver Grove Toyota - Service Center

Multiple requests completed in one visit I had multiple requests for the team on this visit, a bulb, a key fob and a tire, and they were all resolved in one visit. No extra time or repeat vis I had multiple requests for the team on this visit, a bulb, a key fob and a tire, and they were all resolved in one visit. No extra time or repeat visits needed. Everyone was helpful and pleasant even though it was the week before Christmas and I'm sure they were very busy. More

Was able to fix a burned out light without an appointment This service team is remarkable in how friendly and trustworthy they are. I am amazed how they were able to quickly get my Toyota Sienna taken care of This service team is remarkable in how friendly and trustworthy they are. I am amazed how they were able to quickly get my Toyota Sienna taken care of when I found out from a police officer that I had a burned out headlight. I needed to get it fixed the next day before my Christmas trip to Missouri. Bringing my vehicle into this dealership is like bringing it to friends. Thank you for the quick fix. More

I'm always in good hands at Inver Grove Toyota Service Dept Great service and there is never unnecessary service proposed to be done on my car. I trust the service team completely and would never go to another Great service and there is never unnecessary service proposed to be done on my car. I trust the service team completely and would never go to another. Jill Varney is excellent! I always feel like I'm in good hands with her. Added bonus: She compliments my old beauty that just turned over 200,000 miles. Thanks Jill! More

Great Customer Service Let's just say that by the time I left the shop, I knew they cared about me as a customer, and wanted me to return. Let's just say that by the time I left the shop, I knew they cared about me as a customer, and wanted me to return. More

Check over car before a trip I brought my Rav4 in just to be checked over before I was to go on a trip up north. I wanted to be sure that the Battery was ok and that the tires we I brought my Rav4 in just to be checked over before I was to go on a trip up north. I wanted to be sure that the Battery was ok and that the tires were ok and to top off any fluids. Everyone was very nice and helpful. The Service Rep even let me know what was going to be coming on my next visit at 100k miles so that I could budget for it. I really enjoy working with IG Toyota. More

Never disappointed I have been having my car serviced here for almost three years and have never had a bad experience. I get in and out quickly and the personnel are con I have been having my car serviced here for almost three years and have never had a bad experience. I get in and out quickly and the personnel are consistently great. The waiting area has many things to make the wait more pleasant and the play area was proclaimed to be great by my grandson. I have always been able to schedule an appointment at times that are convenient to me. Completely satisfied customer. More

Oil Change/Check Brakes When I brought my car in for an oil change, I asked if they would check my brakes as I was hearing some squeaking. Mike Ivey came to talk to me and t When I brought my car in for an oil change, I asked if they would check my brakes as I was hearing some squeaking. Mike Ivey came to talk to me and told me they test drove the car and thought the brakes were fine, possibly some rust in the brake drums were causing the squeaking. He told the technicians to take a better look at the brakes and do a more thorough inspection. After doing so, they found no problems. I am so grateful to Mike for caring enough to go that extra mile for me. I left the service center with peace of mind and confidence in the work performed. I have been bringing my vehicle to Toyota Service Center for routine maintenance and repairs since I bought my car in 2007. Mike Ivey has always been friendly, approachable and knowledgeable. He has given me good advice over the years and I have total trust and in him. More

Excellent Service They promised completion in an hour, and it was done in that time. Patrick described issues that did not need immediate attention, but might by time o They promised completion in an hour, and it was done in that time. Patrick described issues that did not need immediate attention, but might by time of next service. More

Oil change I was in and out in less than 30 minutes. With a full vehicle inspection and check for recalls? I figured I would be there for over an hour. Far exc I was in and out in less than 30 minutes. With a full vehicle inspection and check for recalls? I figured I would be there for over an hour. Far exceeded my expectations. More

Prompt and friendly Made a same day appointment and was serviced faster than predicted.. free car wash and a flower are always nice additions. Shane was very friendly to Made a same day appointment and was serviced faster than predicted.. free car wash and a flower are always nice additions. Shane was very friendly to work with. More