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Inver Grove Toyota - Service Center

Inver Grove Heights, MN

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865 Reviews

865 Reviews of Inver Grove Toyota - Service Center

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December 30, 2017

Friendly, professional service From the time I pulled into the service center until I left I truly was made to feel like a valued customer. The service rep answered all my questions More

by Anne O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Loken
Jan 02, 2018 -

Inver Grove Toyota responded

Hi Anne, You're family and we look forward to many more years together. Thanks for choosing us here at Inver Grove Toyota and please let us know if you ever need anything. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 29, 2017

Service was great My car was done in less than the time given & service person was very friendly & helpful. Also helped with arranging shuttle service for ride back to More

by Wilczyk, J M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Snyder
Jan 02, 2018 -

Inver Grove Toyota responded

Thanks for both this review and your business. It's a pleasure to see that our service team was accommodating and you took advantage of our shuttle service!!! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 29, 2017

Excellence Service My car was done in 1/2 the time promised. The lady I worked with was great. Lyta was great to friendly and great to work with. More

by Renee Pickerign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyta Jones, John Kellogg
Jan 02, 2018 -

Inver Grove Toyota responded

Thanks Renee! So pleased that our service team provided you with the prompt and quality service you deserve. Hope your vehicle is running just like new and looking forward to seeing you here at your next visit. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 29, 2017

My feedback I have always received good service at Inver Grove Toyota but on Wednesday I brought in my Highlander because the maintenance light was on. Reason was More

by Jeangeno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know their names. Don’t know their names.
Jan 02, 2018 -

Inver Grove Toyota responded

Thank you for your feedback. We're disappointed that your experience was like previous ones and we'll be working hard to make sure issues like this don't arise again. We hope you give us a second chance and should like to discuss this further, please don't hesitate to contact me. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 28, 2017

Very professional Grey was wonderful to work. Very friendly and helpful. He informed me of all the work that was being done on my vehicle and did it in a timely manne More

by Wreaths1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grey Ingvalson
Jan 02, 2018 -

Inver Grove Toyota responded

Thank you! So happy that Gary took great care of you and got you in and out in no time. Hope your car is running just like new and looking forward to seeing you here at your first service visit!!! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 28, 2017

Great service...fast and friendly I was able to get in for an oil change on the same day I called and the service was prompt and actually took less time than I expected. Everyone is so More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ltya Jones
Jan 02, 2018 -

Inver Grove Toyota responded

So pleased to see our team got you in for an oil change and provided you with a future free car wash! Appreciate you stopping by and we'll see you at your next oil change!!! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 28, 2017

IGH Toyota Feedback This location always takes care of me! They are efficient and thorough and give me honest feedback and valuable service for my money. Their hour More

by Loyal customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deann M
Jan 02, 2018 -

Inver Grove Toyota responded

We're so grateful for your loyalty and hope to continue working together for years to come. Hope you're loving your car and looking forward to seeing you here in 2018!! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 28, 2017

Excellent Service Shane was friendly, professional, efficient and very helpful. The service was also quicker than I had anticipated. I have nothing negative to say abou More

by Anna Louise Rewey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shane lee
Jan 02, 2018 -

Inver Grove Toyota responded

Hi Anna, Shane is a great asset to us here and we're so happy to see that he got you in and out in no time. We'll be sure to share this with him and our team and should you ever need anything, please let us or Shane know!!! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 27, 2017

Scheduled Maintenance Patrick entered the information about my car and arranged my service visit efficiently. When the service was finished he explained everything that was More

by JustAnotherGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Yang
Dec 28, 2017 -

Inver Grove Toyota responded

We're so pleased to read this and see that Patrick worked hard to make sure your service experience was a great one. Thanks for stopping by and we'll see you here at your next service visit. Also, we hope you have Happy New Year! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 22, 2017

Oil Change Service Like that you pull up and get and oil change in about an hour. Great that there are coupons for the oil service and to top it off you get a car wash. More

by Curt2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't remember name, but she was great.
Dec 26, 2017 -

Inver Grove Toyota responded

Hi Curt, It's a pleasure to see that our team provides you with prompt and quality service. Thank you for choosing us here at Inver Grove Toyota and we'll see you at your next service visit. Have a Happy New Year! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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