Inver Grove Toyota - Service Center
Inver Grove Heights, MN
865 Reviews of Inver Grove Toyota - Service Center
Concise and to the Point Andrew serviced my car last weekend and he was quick, clear and concise in the needs for my car. He did not try to up-sell me on any additional servic Andrew serviced my car last weekend and he was quick, clear and concise in the needs for my car. He did not try to up-sell me on any additional services which was appreciated during this troubling time of COVID-19. My car was ready in less time than was initially given as an estimate of completion time. Over all, Inver Grove Toyota is a wonderful dealership, with a very inclusive culture, and excellent service, from sales to service and support. I will never buy anything but a Toyota ever again because their overall service is top notch nationally! More
Life Saver! Both of my headlights were out at the same time and Andrew was able to fit me in on a busy Saturday to get them changed. Thank you so much! Both of my headlights were out at the same time and Andrew was able to fit me in on a busy Saturday to get them changed. Thank you so much! More
Great job! I go to this dealer regularly for service and they always do a great job, thanks! Whenever I have questions, I get honest answers with no pressure. I go to this dealer regularly for service and they always do a great job, thanks! Whenever I have questions, I get honest answers with no pressure. More
worse serive center This is worse service center, I have been this couple of times for oil change of my car, as I shows them offer, still they consider higher rates for o This is worse service center, I have been this couple of times for oil change of my car, as I shows them offer, still they consider higher rates for oil change. recently I went for oil change, and serive guy did bad job and broke it, oil was leaking down my car, I have inform them so they asked me to visit again, and then they said there is no engine oil leak.then later told me to change OIL PAN it will cost $750 plus but they suggest me other leakage and it cost me more than $2300. total cost more than $3000+, it's thief dealer and service center. I told them its because serivce guy broke something and they need to fix this, but the guy just said sorry it's appology but no fixing. service guys are rude, they told you own car, you have to maintain it. its not their fault., Its my fault that I went to oil change to them. Do we need to change oil ourself or visit thief dealer who charge for oil change plus break cars to get our money. over changed. More
Among the best. Every time I've been in I've dealt with pleasant professionals who take the time to address my questions, treat me politely, and provide helpful sugge Every time I've been in I've dealt with pleasant professionals who take the time to address my questions, treat me politely, and provide helpful suggestions. More
My 1st experience at the inver grove toyota was great. They have great and excellent customer service and they make sure you find the perfect car you look for. They have great and excellent customer service and they make sure you find the perfect car you look for. More
good service came in to have a couple of recalls fixed. was told it would take about 3 hours but to my surprise it was about 2 hours and 20 minutes. came in to have a couple of recalls fixed. was told it would take about 3 hours but to my surprise it was about 2 hours and 20 minutes. More
Been Flawless Service Until last Service date Bought my 2018 Camry in for 32000 miles services. Been loyal customer for many years. Today strangest occurrence happened. Made me upset to say th Bought my 2018 Camry in for 32000 miles services. Been loyal customer for many years. Today strangest occurrence happened. Made me upset to say the least. What was a usual 1 hour or so service turned into 4 hours plus a day. Service Advisor got me after service was done. Paid for services, then refunded later on. But still inconvenienced during whole process. Got the keys only to notice not mine! My car was lost. Found out car and services got mixed up with another customer. Found car after 2 hours searching the mystery. Wound up getting radio updates (Apple IOS) unknown to me it was needed, plus services. Had to cancel work appointments due to waiting at dealer. Got into my car only to find out my Sirius radio system was disabled and was not working. Went back to dealer and spoke to service manager. Got me a loaner and Inver Grove made arrangement with installer of system to reinstall system. Took until next morning to get my car delivered back to my house. The whole episode of how this could happen still baffles me? All works fine but what cluster F. Hopefully Inver Grove Toyota will learn from this service episode and no other patron will have to go through this aggregation again. More
Excellent I bought my Camry when the dealership was owned by Wilkins and have always brought my car to this dealership for all the service on my car. They have I bought my Camry when the dealership was owned by Wilkins and have always brought my car to this dealership for all the service on my car. They have never let me down. Cannot recommend highly enough. More
Customer Service Excellent Customer Service all the time I come to Inver Grove Toyota . Toyota team always is helpful and answers all of my questions. Thank you Excellent Customer Service all the time I come to Inver Grove Toyota . Toyota team always is helpful and answers all of my questions. Thank you More