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Inver Grove Toyota - Service Center

Inver Grove Heights, MN

4.2
867 Reviews

867 Reviews of Inver Grove Toyota - Service Center

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January 14, 2018

Tmely, cost effective, courteous. The service experience was very good from the time I was checked in to when I left the dealership. The team is fantastic on customer service and the p More

by nalph
Recommend Dealer
Yes
Employees Worked With
Ltya Jones
Jan 15, 2018 -

Inver Grove Toyota responded

We pride ourselves on providing top-notch service and we're so pleased to see our team did just that. Thanks so much for choosing us here at Inver Grove Toyota and we look forward to seeing you here at your next service visit. Take care!!! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 13, 2018

Standard oil change. Standard oil change and everything went smooth and fast. I’ve always had great luck going to this dealer and getting work done on my RAV. Always bring More

by Emnx517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Jan 15, 2018 -

Inver Grove Toyota responded

We're so pleased to read this and see that our team takes great care of you and your vehicle. Hope your RAV4 is running just like new and we look forward to seeing you here at your next service visit!!! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 12, 2018

fast and efficient Very friendly service and also fast and efficient. I did not have to wait too long and I appreciated the tea in the waiting room More

by Martin126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khiry Davonte Hawkins
Jan 12, 2018 -

Inver Grove Toyota responded

Hi Martin, It's a pleasure to see that our team provides you with the prompt and quality service you deserve and you enjoy our facility. Thanks for your business and we look forward to working with you for years to come. Hope all is well. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 11, 2018

Efficient, friendly service. As always, IGH Toyota staff, especially Sarah, was friendly, helpful, thorough and professional. Requiring a minimum comment size is not the bes More

by Kranz5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah.
Jan 12, 2018 -

Inver Grove Toyota responded

Thank you for this review. The minimum comment size is a requirement by DealerRater, unfortunately. We hope your vehicle is treating you well and we look forward to seeing you here at your next service visit!! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 11, 2018

Two lamps replaced, drivers side, front I was thrilled that Mary Loken was able to arrange a fog light bulb replacement. Other service techs wanted to replace the entire unit rather than jus More

by MN Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Loken
Jan 12, 2018 -

Inver Grove Toyota responded

Hi Mary, We're very happy to see that Mary took great care of you and your vehicle. Glad your fog light issue is resolved and we wish you happy and safe driving! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 11, 2018

Service of my Rav4 on 1-10-2018 Even though the service center was very busy I was checked in immediately. I explained my concerns to Mike Ivey that extended beyond just the routine More

by scheibsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ivey
Jan 12, 2018 -

Inver Grove Toyota responded

Mikey is a tremendous asset to us here and we're so lucky to have him on our team. We thank you for choosing us here at Inver Grove Toyota and hope your RAV4 is treating you well. Let us or Mikey know should you ever need anything. Always here to help!!! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 10, 2018

Great as always As always the service is great, and timely, Easy to make appointments and good waiting room accomodations. Popcorn, Soda, Cookies, Coffee. Everyone More

by Lew's Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Jan 10, 2018 -

Inver Grove Toyota responded

Hi Lew, Glad you enjoy the many amenities we offer our valued customers. We're so grateful for your business and look forward to many more years together. See you again soon hopefully! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 10, 2018

front brakes Place seemed busy, but my brakes were done on time. Comfortable waiting area; staff very friendly and nice. Price was reasonable. I liked the fist More

by anotherperson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Jan 10, 2018 -

Inver Grove Toyota responded

Thanks for this great review! Happy to see you enjoyed our facility and quality of service. Please let us know if you ever need anything. Always here to help. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 09, 2018

Thanks, Mary and staff! As always, an excellent overall service experience; an immediate welcome, prompt, courteous check-in by Mary Loken, then about an hour's wait for the More

by BernieXYZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Loken
Jan 10, 2018 -

Inver Grove Toyota responded

Thanks Bernie! Happy to see Mary provides you with a great experience. Appreciate you choosing us here and looking forward to seeing you at your next service visit. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 09, 2018

Waiting room Service was excellent while I waited. It took a bit longer then I expected so I began a conversation with a nice lady who was also waiting. She said t More

by doneddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Lee
Jan 10, 2018 -

Inver Grove Toyota responded

Thanks for traveling from Hastings to see us. We'll be working hard to make sure future visits are done in a more timely manner, so you can get back on the road! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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