Inver Grove Toyota - Service Center
Inver Grove Heights, MN
867 Reviews of Inver Grove Toyota - Service Center
Best customer service better than any Dealership I love Toyota, and the service is great. The team at this location are supper. Keep your good job to bring more customer. I am happy better than Hond I love Toyota, and the service is great. The team at this location are supper. Keep your good job to bring more customer. I am happy better than Honda More
Ethical Integrity I've given this dealership high marks in the past and have come to expect outstanding service. This time they want way above and beyond to fix for my I've given this dealership high marks in the past and have come to expect outstanding service. This time they want way above and beyond to fix for my car. I do not know if ethical or integrity have ever been used to describe a company that sells cars but it definitely applies here. One never has to 'watch their back' when dealing with these folks because, they have it! More
Excellent service! I have been a Toyota driver for over thirty years. Twelve of those I was a devoted service customer of another dealership, until they attributed my co I have been a Toyota driver for over thirty years. Twelve of those I was a devoted service customer of another dealership, until they attributed my complaints of the driveability of a brand new Toyota as essentially being psychosomatic. It was at that point that I became a loyal Inver Grove Toyota service customer. Not only did they listen to me, they spent time with me to diagnose, pointed me to service bulletins, and greatly improved my complaints so much that it is 100% improvement. We bring both of our Toyota vehicles to IGH Toyota for ALL service. It is no longer a customer relationship, I feel that they are family, and our vehicles their children. John, Steve, Mary and Scott have been TREMENDOUS! I am a loyal customer and rave about you to everyone. Thank you! More
Always exceeds my expectations There was a man from Iowa who had been towed into the service area the day I had my car in for service. He was complaining about the amount of time i There was a man from Iowa who had been towed into the service area the day I had my car in for service. He was complaining about the amount of time it would take to repair his car. He came over to me and started to go on about 'waiting' and I told him he was very lucky to have been towed into IG Toyota for repair because it is the best in the Twin Cities area. To my surprise, another customer, sitting nearby added that he, too, thought it was the best. I guess the guy from Iowa felt we ganged up on him because at that point, he just walked away. Obviously all of your regular customers are spoiled rotten. As for the service I received, it was superb but that is exactly what I have come to expect. More
sold me alemon dealership sold me a lemon.leased a new 2017highlander. broke down 5 or 6 times at least. in arbitration employee john lied to arbitrator. they do not dealership sold me a lemon.leased a new 2017highlander. broke down 5 or 6 times at least. in arbitration employee john lied to arbitrator. they do not note my concerns e.g. electronic issues ( therefore not on record). last time when the car was towed in again i again also mentioned the electronic concerns. nothing was done and 7 miles after driving the car out of the service area they appeared again. thanks god i made pictures of all of these issues and have witnesses customer service is unacceptably rude when having a service issue. dealership has so far refused to work with toyota usa to return this car as a lemon. one time car was in dealership nearly a month. they claimed they called me earlier but after reviewing my phone records there was no call and no voice mail.strange More
Great service! Inver Grove Toyota is AMAZING! I live in Burnsville but the service IG Toyota provides has me coming back and driving the extra miles for EXTRAordinar Inver Grove Toyota is AMAZING! I live in Burnsville but the service IG Toyota provides has me coming back and driving the extra miles for EXTRAordinary service! Thanks to everyone from the drive up to the drive off! Rueben invited me to start art my new car experience! Lol! I will definitely be back soon! More
Good Place with Good People The service staff at Inver Grove Toyota are fantastic. They are very knowledgeable and helpful. I have been going there for years and they have quic The service staff at Inver Grove Toyota are fantastic. They are very knowledgeable and helpful. I have been going there for years and they have quickly diagnosed and fixed anything that's needed it on my cars. The way they are set up, making appointments is a breeze, and I have confidence in what they tell me. I recommend them highly. More
Best Place Ever!! I have been going to Inver Grove Toyota since I bought my Toyota in 2005. I will never go anywhere else. They have been honest, easy to work with and I have been going to Inver Grove Toyota since I bought my Toyota in 2005. I will never go anywhere else. They have been honest, easy to work with and have always repaired my car to my satisfaction. It to this day runs like a top! Everyone I have dealt with has been friendly and helpful. I couldn't be happier. Being a single woman....honesty is very important to me. They only fix what needs to be fixed or do what needs to be done. Nothing more. That is a big factor for me as I have been taken to the cleaners by other establishments before. I highly recommend them to anyone who is looking for a honest, friendly dealership. I have recently had some engine light issues. My service advisor, Mike Ivey and one of the technicians worked long and hard on trying to find the answer to my engine light problem. Ended up finding the answers needed to repair my car and did so. They were very fair on what they charged me and even gave me a rental car while my car was in the shop. Couldn't be more pleased with how I was treated. More
Great Service at Inver Grove Toyota Scion I have been going to Inver Grove Toyota for a number of years and have always found them to be friendly, interested in my satisfaction, and providing I have been going to Inver Grove Toyota for a number of years and have always found them to be friendly, interested in my satisfaction, and providing quality service. My appointments have always been on time, and the service done promptly. I highly recommend their service department. More
Always friendly and accomodating I have worked with Mike Ivey at Inver Grove Toyota for many years and Mike has always taken care of me in a very friendly and professional manner, Mi I have worked with Mike Ivey at Inver Grove Toyota for many years and Mike has always taken care of me in a very friendly and professional manner, Mike will always get 5 stars from me! More