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Inver Grove Toyota - Service Center

Inver Grove Heights, MN

4.2
867 Reviews

867 Reviews of Inver Grove Toyota - Service Center

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November 15, 2018

Best service ever. Toyota 2007 Highlander Hybrid, 205,000 miles. Never missed maintenance appointment because Toyota makes it pleasant and east. Price is right. Will be More

by Stoner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ivey
Nov 16, 2018 -

Inver Grove Toyota responded

We work hard to provide our guests with an amazing service experience and hearing feedback like yours is why we do it! We look forward to seeing you again soon. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 14, 2018

went for oil change and radiator flush And got all new lug nutz . When I questioned why I would require a fender guard, Steve made it right for me with a $100- credit for future service. More

by putnamgardens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah was my initial service writer. Mike handled by two days of service call backs
Nov 15, 2018 -

Inver Grove Toyota responded

We thrive on positive feedback and are so happy to hear you had a pleasant experience! Thank you for your business and we encourage you to visit us again soon. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 14, 2018

We are here to serve you... we Always a pleasure coming to have my car serviced. Very professional and thorough. Megan Yang is outstanding and went beyond the call of duty. An More

by Blondie255
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Yang, Jill, John Kellogg
Nov 14, 2018 -

Inver Grove Toyota responded

We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face! Please contact us if there is anything we can do for you. Thank you! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 14, 2018

They fixed it Got me in to fix my car right away, without an appointment. Provided shuttle ride both ways courteous and helpful. Waiting room is great The bes More

by Cozzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Nov 14, 2018 -

Inver Grove Toyota responded

It gives us great pride knowing that we worked hard to get you in and out as soon as possible. We hope to see you again soon. Thanks! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 14, 2018

180K of service! The service crew was very prompt and has kept my Camry running like a champ! The 180k checkup was completed ahead of schedule and that's very importan More

by FlexoBob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ivey
Nov 14, 2018 -

Inver Grove Toyota responded

We hope your Camry is running like new and please never hesitate to let us know if there is anything else we can do for you down the road! We look forward to serving you again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 14, 2018

Tire replacement/alignment/upper radiator hose replacement Service department was just as professional as always. Willing it to listen and note any concerns that I had. Nice new point of using photos to point More

by steve70s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Nov 14, 2018 -

Inver Grove Toyota responded

It's great to see that our service team gave you an outstanding experience! We look forward to serving you again and thank you for visiting Inver Grove Toyota! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 14, 2018

Great service as always! I always have great service at this location. They are timely and always help inform me of things that my car needs or what they recommend if my car n More

by Applmistal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Snyder
Nov 14, 2018 -

Inver Grove Toyota responded

We thrive on positive feedback from all of our guests and are so happy to hear you always have a pleasant experience! We appreciate your loyalty and we look forward to many more years together. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 14, 2018

Great service. The key to my positive review is Mary Loken. Best service writer I have ever worked with. She listens and follows through. Is responsive and delivers More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Loken.
Nov 15, 2018 -

Inver Grove Toyota responded

Hi Paul, Mary is awesome and we will be sure to let her know about your kind words! Feel free to call or visit us again for any of your auto needs! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 14, 2018

Oil change People were nice and helpful as always. I have never had any bad experience or any rude service before or yet to come. So far they have been super n More

by Toyota11
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Nov 15, 2018 -

Inver Grove Toyota responded

We are pleased to see that our team constantly takes such good care of you whenever you come in! We look forward to hearing from you again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 14, 2018

Always professional This dealership is always very friendly and professional and gets the work done as planned. I always feel welcomed and listened to. They contact me More

by whatafeeling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry I don't know names...
Nov 15, 2018 -

Inver Grove Toyota responded

Customer satisfaction is our main goal, and it pleases us to hear that you always have a positive experience. We look forward to seeing you again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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