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Inver Grove Toyota - Service Center

Inver Grove Heights, MN

4.2
867 Reviews

867 Reviews of Inver Grove Toyota - Service Center

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December 01, 2018

service rep got me better tires at a better price The service rep got me a better deal than I had been quoted earlier, better tires at a better price and a ride to work immediately. great great servi More

by debbie.lonnee
Recommend Dealer
Yes
Employees Worked With
Other Employees : sorry but I do not remember the name of the service rep, but she was great!
Dec 03, 2018 -

Inver Grove Toyota responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 30, 2018

Initial Experience Friendly, competent, customer-oriented. Excellent idea to have one waiting area with TV and the other without. The choice of beverages is remarkable More

by DSK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Junker
Dec 03, 2018 -

Inver Grove Toyota responded

Thank you for this amazing review. We want nothing but the best for our customers and we're so happy you had such a great experience with us! We appreciate you taking the time to let us know about your experience and we can't wait to see you again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 30, 2018

Great Service I have two leased vehicles serviced at Invergrove Toyota. The staff is always welcoming and Professional. Never had a problem. Staff Mary, Dee, Mike More

by Car #6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Lober.
Dec 03, 2018 -

Inver Grove Toyota responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience! We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 30, 2018

Honest car service After having my car not start one day, I had it towed to the nearest car repair shop. They looked at it and called me saying that my timing chain brok More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ivey
Dec 03, 2018 -

Inver Grove Toyota responded

Your satisfaction means everything to us, Karen. Thank you so much for your awesome review. Mike is an outstanding asset to us here and always makes sure our customers go home happy. Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 29, 2018

Inver Grove Toyota for Excellent Service I have been coming to Inver Grove Toyota for years and have always had excellent results with their service department. The work is done quickly, and More

by FR40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deeann Mordinski and Mike Ivey
Dec 03, 2018 -

Inver Grove Toyota responded

We want nothing but the best for our customers and we're so happy you had such a great experience with us! We're here for all of your vehicle needs! Feel free to let us know if you need anything in the future! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 29, 2018

12 yrs and counting Our 4Runner is a 2006, bought during the Denny Hecker scandal days, but that nonsense aside, we have had a great relationship with the service dept. A More

by Phi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Dec 03, 2018 -

Inver Grove Toyota responded

We are so proud to have you as a part of our family, and we're even more pleased to know that you had such a positive experience with us! If you ever need anything from us here at Inver Grove Toyota, please do not hesitate to let us know! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 29, 2018

Routine maintenance and a recall Everyone was ver friendly and professional. They let me know exactly what needed to be done and how much it would cost. Very happy with service! More

by Cherie0624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane and Paige
Dec 03, 2018 -

Inver Grove Toyota responded

Your review is why we do what we do. Thank you so much for reaching out to us! We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Thank you! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 28, 2018

oil change and tire rotation Always treated well and time there was less than what they told me it would be. I like that they check for recalls and were able to accommodate my re More

by rachel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ivey and Dee
Nov 28, 2018 -

Inver Grove Toyota responded

Hi Rachel, It truly makes us happy to hear that you always have a positive service visit with us! If you need anything else down the road, please don't hesitate to call. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 27, 2018

Oil change Mike Ivey is the first tech I look for. Mike has always done an outstanding job in taking care of us. He is always professional courteous and friendly More

by Artoyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ivey
Nov 28, 2018 -

Inver Grove Toyota responded

It's wonderful to hear that Mike always provides you with an outstanding service visit! We look forward to working with you for many more years! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 27, 2018

top notch support! My wife and son brought in our Rav 4 with nearly 200K miles on it with a check engine light. The service tech they worked with was to phenomenal! pr More

by Packers10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Nov 28, 2018 -

Inver Grove Toyota responded

It's always great to hear when our customers have such a positive experience, as we look to provide that to every customer. Customer satisfaction is what keeps us going and we hope that you will visit us again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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