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Inver Grove Toyota - Service Center

Inver Grove Heights, MN

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865 Reviews

865 Reviews of Inver Grove Toyota - Service Center

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December 10, 2018

Mary L. I always enjoy Mary Loken's service .She does a great checking the recommendations for my Toyota Sienna's maintenance or making sure the right things More

by nleckband
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Loken
Dec 11, 2018 -

Inver Grove Toyota responded

Thanks for taking the time to share your experience with us! We are more than thrilled to hear Mary was able to take such great care of you! We are happy to have her as part of the Inver Grove Toyota family! We appreciate your business and we can't wait to see you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 09, 2018

Excellent customer service Tyler Collins went above and beyond to make sure I was happy, correct mistakes that were made previously, and gave me a loaner car so I could go home More

by Chauncy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Collins
Dec 10, 2018 -

Inver Grove Toyota responded

Tyler is awesome and we will be sure to let him know about your positive feedback! Feel free to contact us with any questions or comments that you might have in the future! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 08, 2018

Excellent experience. The entire staff was very professional and friendly. Mary Loken was very pleasant and knowledgeable. The waiting room areas are very comfortable and More

by Rich highlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Loken was excellent to work with., John Kellogg
Dec 10, 2018 -

Inver Grove Toyota responded

We are thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. Feel free to stop by again if we can do anything else for you! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 08, 2018

Good Job I really like you guys and gals. Everyone was very knowledgable. Price was right! So much, I bought a new car! Jill was wonderful. Happy Holidays. More

by Paula Brust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick McDaniels (sales)
Dec 10, 2018 -

Inver Grove Toyota responded

Hi Paula, Providing 5-star service is our main goal, which is why we are thrilled to see that you received just that! Please don't ever hesitate to let us know if you need anything! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 05, 2018

100,000 Service Center was easily accessible. Deanna greeted me. Validated any recalls. We agreed on approach of service and let me know how long I would wa More

by Michmielewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deanna
Dec 06, 2018 -

Inver Grove Toyota responded

We cannot thank you enough for taking the time to share your experience with us! We are more than thrilled to hear Deanna was able to take such great care of you! We are happy to have her as part of the Inver Grove Toyota family! We look forward to serving you again soon. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 05, 2018

5000 Miles Maintenance Service I brought car in for 5000 miles maintenance service. Mary Loken was my assigned service representative. Although there were several individuals in w More

by Valle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Loken
Dec 06, 2018 -

Inver Grove Toyota responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 04, 2018

Convenient My trip to the service center was quick and easy. The service center called me to schedule an appointment that fit my schedule and called me again to More

by Skare030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Junker, John Kellogg
Dec 04, 2018 -

Inver Grove Toyota responded

It's a team effort here and we're so pleased to see our team constantly takes great care of you. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 03, 2018

Rapid,timely service,clean environ,pleasant people I will be back. Love the hours Love making appt They honor the appt Pleasant waiiting room Great experience with service people on line and in pe More

by Xyz2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hayes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Inver Grove Toyota responded

Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Thanks for this quality review and we hope to see you soon. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 01, 2018

service rep got me better tires at a better price The service rep got me a better deal than I had been quoted earlier, better tires at a better price and a ride to work immediately. great great servi More

by debbie.lonnee
Recommend Dealer
Yes
Employees Worked With
Other Employees : sorry but I do not remember the name of the service rep, but she was great!
Dec 03, 2018 -

Inver Grove Toyota responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

November 30, 2018

Initial Experience Friendly, competent, customer-oriented. Excellent idea to have one waiting area with TV and the other without. The choice of beverages is remarkable More

by DSK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Junker
Dec 03, 2018 -

Inver Grove Toyota responded

Thank you for this amazing review. We want nothing but the best for our customers and we're so happy you had such a great experience with us! We appreciate you taking the time to let us know about your experience and we can't wait to see you again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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