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Inver Grove Toyota - Service Center

Inver Grove Heights, MN

4.2
867 Reviews

867 Reviews of Inver Grove Toyota - Service Center

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December 11, 2018

excellent! The staff and service are excellent! This is the best Toyota dealership in MN. I purchased my vehicle at Inver Grove and one for my daughter at Burns More

by Sammy1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Loken, Mike, Casey Junker
Dec 12, 2018 -

Inver Grove Toyota responded

We cannot thank you enough for taking the time to share your experience with us! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 10, 2018

Mary L. I always enjoy Mary Loken's service .She does a great checking the recommendations for my Toyota Sienna's maintenance or making sure the right things More

by nleckband
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Loken
Dec 11, 2018 -

Inver Grove Toyota responded

Thanks for taking the time to share your experience with us! We are more than thrilled to hear Mary was able to take such great care of you! We are happy to have her as part of the Inver Grove Toyota family! We appreciate your business and we can't wait to see you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 10, 2018

Prompt, quality service Attention to detail was #1. Replaced burnt out tail light that I wasn't aware of. I appreciate the extra attention to my car's needs that is routine More

by NP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Dec 11, 2018 -

Inver Grove Toyota responded

We are so proud to have you as a part of our family, and we're even more pleased to know that you had such a positive experience with us! We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Thank you! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 09, 2018

Excellent customer service Tyler Collins went above and beyond to make sure I was happy, correct mistakes that were made previously, and gave me a loaner car so I could go home More

by Chauncy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Collins
Dec 10, 2018 -

Inver Grove Toyota responded

Tyler is awesome and we will be sure to let him know about your positive feedback! Feel free to contact us with any questions or comments that you might have in the future! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 08, 2018

Excellent experience. The entire staff was very professional and friendly. Mary Loken was very pleasant and knowledgeable. The waiting room areas are very comfortable and More

by Rich highlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Loken was excellent to work with., John Kellogg
Dec 10, 2018 -

Inver Grove Toyota responded

We are thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. Feel free to stop by again if we can do anything else for you! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 08, 2018

Good Job I really like you guys and gals. Everyone was very knowledgable. Price was right! So much, I bought a new car! Jill was wonderful. Happy Holidays. More

by Paula Brust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick McDaniels (sales)
Dec 10, 2018 -

Inver Grove Toyota responded

Hi Paula, Providing 5-star service is our main goal, which is why we are thrilled to see that you received just that! Please don't ever hesitate to let us know if you need anything! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 05, 2018

100,000 Service Center was easily accessible. Deanna greeted me. Validated any recalls. We agreed on approach of service and let me know how long I would wa More

by Michmielewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deanna
Dec 06, 2018 -

Inver Grove Toyota responded

We cannot thank you enough for taking the time to share your experience with us! We are more than thrilled to hear Deanna was able to take such great care of you! We are happy to have her as part of the Inver Grove Toyota family! We look forward to serving you again soon. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 05, 2018

5000 Miles Maintenance Service I brought car in for 5000 miles maintenance service. Mary Loken was my assigned service representative. Although there were several individuals in w More

by Valle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Loken
Dec 06, 2018 -

Inver Grove Toyota responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 04, 2018

Convenient My trip to the service center was quick and easy. The service center called me to schedule an appointment that fit my schedule and called me again to More

by Skare030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Junker, John Kellogg
Dec 04, 2018 -

Inver Grove Toyota responded

It's a team effort here and we're so pleased to see our team constantly takes great care of you. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 03, 2018

Rapid,timely service,clean environ,pleasant people I will be back. Love the hours Love making appt They honor the appt Pleasant waiiting room Great experience with service people on line and in pe More

by Xyz2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hayes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Inver Grove Toyota responded

Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Thanks for this quality review and we hope to see you soon. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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