Inver Grove Toyota - Service Center

Shane told me what repairs were recommended for my vehicle in a way that was very detailed but yet easy for me to understand. He was very friendly and patient answering the questions that I had. Las vehicle in a way that was very detailed but yet easy for me to understand. He was very friendly and patient answering the questions that I had. Lastly, he was honest, with a no pressure approach as he prioritized for me the recommended service repairs starting with safety and drivability of the vehicle rather then cost which was greatly appreciated. More

Took my 2014 Rav 4 in for service on dashboard lights. Great experience and was then informed my extended warranty covered the whole amount. This is a great dealership. Great experience and was then informed my extended warranty covered the whole amount. This is a great dealership. More

Jill helped me enroll in Toyota service plan and explained terms in simple English. She was eager to help with my 6 monthly maintenance and made my visit to the dealership pleasant and prompt. explained terms in simple English. She was eager to help with my 6 monthly maintenance and made my visit to the dealership pleasant and prompt. More

If you value your health, RUN to another dealer. In the midst of the highest COVID cases reported and an increase in the number of deaths, IGH Toyota feels it's completely acceptable to allow staff and cus midst of the highest COVID cases reported and an increase in the number of deaths, IGH Toyota feels it's completely acceptable to allow staff and customers to run around without masks or wearing masks improperly. The service has gone completely downhill the past few years, so there's no reason going back. I found another place to do the repair for over $115 cheaper and they stated they take COVID seriously. I've always been seeing a lot of complaints stating people are getting charged ridiculously high prices and are suddenly having repairs done that have recently been done. It really seems to me this dealership is getting very shady. Go to a family owned business where they charge less and aren't a bunch of crooks. More

Jill is pleasant to work with, kept me informed on the work, was patient in explaining the service details in spite of my worst-than-normal hearing. work, was patient in explaining the service details in spite of my worst-than-normal hearing. More

I worked with Sandy over the phone to set up a 30,000 mile service appt. She explained the oil change and tire rotation packages and helped me close the best option for me. She is very knowledgeable and mile service appt. She explained the oil change and tire rotation packages and helped me close the best option for me. She is very knowledgeable and extremely helpful! More

Constantly get the runaround... Months to get Recalls Constantly get the runaround... Months to get Recalls fixed, and no updates on progress. Sandy was wonderful to work with, but Scott (Manager) Constantly get the runaround... Months to get Recalls fixed, and no updates on progress. Sandy was wonderful to work with, but Scott (Manager) was awful!! I wont be back due to this man and the phone call I had with him. @Sandy wanted me to speak with him about the experience, and I regret doing this, as it only got me more fired up, especially when he wouldn't listen and then just hung up the phone. I bought my car from IGH Toyota a few years ago, but I will be bringing my business elsewhere in the future. Its a shame as I live in Inver Grove, but will be doing my shopping (and service) elsewhere. More

Sandy, a service check-in associate, did an excellent job of helping[ me change dealerships this week. I will be back! 👍🏼 Great job, Sandy. Hope I see you again! of helping[ me change dealerships this week. I will be back! 👍🏼 Great job, Sandy. Hope I see you again! More

MIKE IVEY DOES A GREAT JOB OF KEEPING ME INFORMED OF THE STATUS OF RPAIRS AND PARTS ORDERS. MY TUNDRA 'S NEW EXHAUST SYSTEM REALLY MAKES A DIFFERENCE. THE STATUS OF RPAIRS AND PARTS ORDERS. MY TUNDRA 'S NEW EXHAUST SYSTEM REALLY MAKES A DIFFERENCE. More

The Best People work here I've been a customer for for over a decade and am always treated like I am the only customer they have. I appreciate it! I've been a customer for for over a decade and am always treated like I am the only customer they have. I appreciate it! More