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Inver Grove Toyota - Service Center

Inver Grove Heights, MN

4.2
867 Reviews

867 Reviews of Inver Grove Toyota - Service Center

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December 14, 2018

Recall Fixed a problem, went quick, added extra checks and a car wash. Everyone was polite. Nice waiting area. Thought it would take two hours but they finis More

by Rinlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane lee
Dec 14, 2018 -

Inver Grove Toyota responded

We couldn't be more grateful that you took the time to write this review about your last visit with us! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 14, 2018

Pleased The work was done quickly and in less time than expected, also they washed the car! Everyone was very helpful and friendly. A nice experience I thank More

by donald12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry the people I delt with are not on the list and I do not remember their names
Dec 14, 2018 -

Inver Grove Toyota responded

We want you to know how much we value your generous 5-star review! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. We really appreciate your feedback and hope to see you back again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 14, 2018

Regular servicing I have brought my Highlander in every 5,000 miles for servicing. Everyone in the service center is knowledgeable and accommodating. The service perso More

by MN Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee and Mary, John Kellogg
Dec 14, 2018 -

Inver Grove Toyota responded

We're so pleased to read your encouraging review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 14, 2018

Oil change Speedy but answered all my questions. This was part of the two year service package from Toyota which I really like. I am not affiliated with any car More

by Toycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Snyder
Dec 14, 2018 -

Inver Grove Toyota responded

We would like to thank you for this thoughtful 5-Star Review! We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. Your business and time are much appreciated! We look forward to working with you again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 14, 2018

Consistent good customer service I have been bringing my car to Inver Grove Toyota for over four years and have never had a bad experience. I am kept informed and, when available, gi More

by LindaLu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Dec 14, 2018 -

Inver Grove Toyota responded

Your review is why we do what we do. Thank you so much for reaching out to us. We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Thank you! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 14, 2018

Quick service on tire repair Many thanks to service manager Steve Edmonds for all his help and undestandingto get a flat tire and wheel issue fixed. Flexibility in scheduling an More

by Bandman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Edmnds - outstanding. , John Kellogg
Dec 17, 2018 -

Inver Grove Toyota responded

We want you to know how much we value your generous 5-star review! We're pleased that Steve took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 12, 2018

Fantastic Team I called to reschedule my appointment to service my car and the Service department was able to add me to their calendar. The lady who took my car is p More

by carlady763
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Dec 12, 2018 -

Inver Grove Toyota responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 12, 2018

Reliable, honest, efficient services Easy to get in even without an appointment. Accommodating staff, and well maintained facilities. Attention was given to all my concerns and all my qu More

by Toyota man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Snyder
Dec 12, 2018 -

Inver Grove Toyota responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience! We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 12, 2018

Good experience It ws easy to set up appointment over the phone. Mike Ivey, the service rep was very helpful. He offered us a rental car when repairs took longer th More

by Jm
Recommend Dealer
Yes
Employees Worked With
Mike Ivey
Dec 12, 2018 -

Inver Grove Toyota responded

Mike is an outstanding asset to us here and always makes sure our customers go home happy. Thank you so much, and we look forward to doing business with you again in the future. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 12, 2018

Very satisfied. Sara was very thorough and complete when describing to me all that was done to my car. I appreciated her detail. She explained what to expect and what More

by cjh930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Snyder
Dec 13, 2018 -

Inver Grove Toyota responded

We are so happy that Sara was able to take care of all of your needs and we're proud to have her on our team. We appreciate your business and we can't wait to see you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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