Back

Inver Grove Toyota - Service Center

Inver Grove Heights, MN

not yet
rated
865 Reviews

865 Reviews of Inver Grove Toyota - Service Center

Sort by
December 21, 2018

Orderly service Everything is very well organized. I was able to get in and out during a busy time with no problem. Tyler recommended a part which I hadn’t thought of More

by daver09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Smulders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Collins
Dec 26, 2018 -

Inver Grove Toyota responded

Thank you for both this review and your business. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 20, 2018

Good experience Scheduled service completed in short order. Missed the cookies in the waiting area. Appreciated that they asked and didn’t assume I wanted a wash. S More

by John B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deann Modrynskij
Dec 20, 2018 -

Inver Grove Toyota responded

Wow! We cannot thank you enough for your thoughtful review. Providing 5-star service is our top priority, which is why we're happy to see you received just that. If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 18, 2018

Another excellent experience As usual, this was an excellent service experience. The service adviser, Mike Ivey, is always friendly, courteous and efficient. The work needed was More

by BernieXYZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ivey
Dec 18, 2018 -

Inver Grove Toyota responded

Thank you for stopping by and sharing your experience with us. We are so happy that Mike was able to take care of all of your needs and we're proud to have him on our team. We appreciate your business and we can't wait to see you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 17, 2018

Recall service I worked with Mike Ivey to this this recall completed. It was my first time at this facility, Mike is very knowledgeable and made me feel extremely co More

by Jboyd7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ivey
Dec 17, 2018 -

Inver Grove Toyota responded

We can't tell you how nice it feels to hear that Mike went above and beyond to make sure your experience at Inver Grove Toyota was a memorable one. We appreciate your business and we can't wait to see you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 17, 2018

Routine regularly scheduled maintenance Oil change, tire rotation and filter change. Quick and friendly service. Appreciated the different waiting room options, an area for kids, a TV view More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Dec 17, 2018 -

Inver Grove Toyota responded

You deserve nothing but the best, and we're grateful to know our team provided you with nothing less than that! We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Thank you! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 16, 2018

Oil Change and multi check I needed help figuring out my tire rebate paperwork, too, and Mary C. was extremely helpful and kind. I needed to know items that I couldn't figure o More

by Carolyn Butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary C.
Dec 17, 2018 -

Inver Grove Toyota responded

Mary is a valued member of our team over here at Inver Grove Toyota, and we're thrilled to hear she was able to take such great care of you. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 16, 2018

Very Happy Routine service interval plus a recall item on my Tundra. Mary plus the whole staff were very helpful, responsive, kept me inte loop, anwered all que More

by Singer54
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Loken
December 15, 2018

Early for my 5,000 mile check up! when I called TOYOTA service, I explained that I had my Camry for 13 months and that I just hit 4,000 miles, and that I was wondering about changing t More

by Kathryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Yang
Dec 17, 2018 -

Inver Grove Toyota responded

Hi Kathryn, we appreciate the feedback. We'll be using this as a learning opportunity and working to improve on our communication in our Service Department. We hope your Camry's treating you well and we look forward to seeing you at your next service visit. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 14, 2018

Recall Fixed a problem, went quick, added extra checks and a car wash. Everyone was polite. Nice waiting area. Thought it would take two hours but they finis More

by Rinlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane lee
Dec 14, 2018 -

Inver Grove Toyota responded

We couldn't be more grateful that you took the time to write this review about your last visit with us! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

December 14, 2018

Pleased The work was done quickly and in less time than expected, also they washed the car! Everyone was very helpful and friendly. A nice experience I thank More

by donald12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry the people I delt with are not on the list and I do not remember their names
Dec 14, 2018 -

Inver Grove Toyota responded

We want you to know how much we value your generous 5-star review! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. We really appreciate your feedback and hope to see you back again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

...
18
...