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Inver Grove Toyota - Service Center

Inver Grove Heights, MN

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865 Reviews

865 Reviews of Inver Grove Toyota - Service Center

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January 11, 2019

Great thorough and Friendly staff I was not expecting to get into the service dept at 7:30pm without a reservation but thought I would try as I was driving by. I was greeted warmly and More

by brianpeterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry, can't remember their names. It was Thurs @7:30pm if helps)
Jan 14, 2019 -

Inver Grove Toyota responded

Hi Brian, Thank you for this 5-Star Review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Thank you for choosing Inver Grove Toyota and we look forward to serving you again soon. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 10, 2019

Service I really appreciated Mike's effort to get my radio and door locks working, and done in time for me to use the car for a long drive. thanks More

by BGinMN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ivey
Jan 10, 2019 -

Inver Grove Toyota responded

Thank you for writing this fantastic review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Thank you so much, and we look forward to doing business with you again in the future. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 09, 2019

Toyota Tundra Experience I bought a Toryota Tundra from Inver Grove Toyota and I have had a great experience with the purchase and service over the last two years. This is my More

by Toms Tundra 2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Jan 09, 2019 -

Inver Grove Toyota responded

We're so pleased to read your encouraging review! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. Stop by anytime! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 09, 2019

Your serivce is always clear, fast and friendly. Inver Grove Toyota is staffed by professionals who are always fast, clear in communication and friendly. This is my second "non-Toyota" vehicle that I More

by orinary-mn-guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Yang
Jan 09, 2019 -

Inver Grove Toyota responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 09, 2019

Paige was great as usual but the only problem we had is that the seat was pulled way up on the drivers side and my wife had an awful time putting it back in freezing temps. Mo More

by JOHNRUH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Collette
Jan 10, 2019 -

Inver Grove Toyota responded

Hi John, we're glad to see Paige constantly provides you with quality service. We appreciate the heads up about the seat and will make sure it's returned to its proper position after future visits. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 08, 2019

everything was handled very professionally Everything was handled professionally and quickly. I was kept informed and the checkout process and summary was helpful at the end of the visit, than More

by charliejay
Recommend Dealer
Yes
Employees Worked With
Sara Snyder
Jan 09, 2019 -

Inver Grove Toyota responded

We couldn't be more appreciative of this positive review! We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 08, 2019

Oil Change The work was done while I waited, so I appreciated that they finished in the amount of time that was estimated. The service rep was good to work with More

by GregS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khiry Hawkins
Jan 09, 2019 -

Inver Grove Toyota responded

Thanks for taking the time to share your experience with us! We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 08, 2019

We are here to serve you Very efficient. Wait time minimal. Staff always friendly and professional A pleasure to have service done at Inver Grove Toyota. The car wash was More

by Blondie255
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill, John Kellogg
Jan 09, 2019 -

Inver Grove Toyota responded

Words can’t describe how appreciative we are for your 5-star review! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 07, 2019

Oil change I appreciate the quick and complete service at IG Toyota. The staff is friendly and helpful and I enjoy having a snack while I wait. I will purchase More

by Mel3Pups
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ivey
Jan 07, 2019 -

Inver Grove Toyota responded

Your loyalty has not gone unnoticed and we love having you as a member of our Inver Grove Toyota Family! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 06, 2019

Great service...again. I've done all my oil changes and routine maintenance on my 2014 Tacoma at IGT. Folks are always friendly, the service provided is well done and I am c More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Loken
Jan 07, 2019 -

Inver Grove Toyota responded

Thank you so much for this amazing review! Customer satisfaction is our main goal, and it pleases us to hear of your experience! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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