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Inver Grove Toyota - Service Center

Inver Grove Heights, MN

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865 Reviews

865 Reviews of Inver Grove Toyota - Service Center

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February 11, 2019

Alignment and recall Both went well! They did a good job with my alignment and recall and all the staff were friendly and helpful and it went well and I like dit. More

by ndmekala
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Lee
Feb 11, 2019 -

Inver Grove Toyota responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Thank you for choosing Inver Grove Toyota and we look forward to serving you again soon. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 10, 2019

everyone is so great mike was so great i always have a great exprience thanks it was quick , everyone was friendly it is always clean yo guys rock thanks More

by margie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kellogg
Feb 11, 2019 -

Inver Grove Toyota responded

Your opinion means the most to us, Margie. Thank you for this amazing review. Mike is a huge part of our success here at Inver Grove Toyota, and we can’t wait to tell him about this positive review! You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 08, 2019

Great Service I brought my car in for its 40,000 mile Toyota Care service and Tyler Collins did an awesome job explaining everything to me. The service was very ef More

by Frenchy29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Collins
Feb 08, 2019 -

Inver Grove Toyota responded

Thanks for taking the time to share your experience with us! We are so happy that Tyler was able to take care of all of your needs and we're proud to have him on our team. We hope that your new car brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 07, 2019

Service records used in friendly way I recently took my Prius 3 in for an oil change and tire rotation. Service rep reminded me oil had been changed and didn't need it. They rotated my More

by LongTimePriusOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Feb 07, 2019 -

Inver Grove Toyota responded

We cannot thank you enough for taking the time to share your experience with us! Providing 5-star service is our top priority, which is why we're happy to see you received just that. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 07, 2019

Not happy I’m not happy when I bring my car to replace the new tires because when I call to estimate the tires and set up an appointment, they told me the cost More

by Quynhdao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Kellogg
Feb 07, 2019 -

Inver Grove Toyota responded

Hi Qyunhdao, We're disappointed to see there was a pricing discrepancy. I'd like to speak to you about this further and learn more about the difference in price. Please contact me when you have a moment to speak. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 06, 2019

Awesome service as Always! Keep it up! Jill is great. I bring all my cars here and service never disappoints. 👌👍👌 good amenities. Internet could be better though but works! More

by edgaresus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill, John Kellogg
Feb 06, 2019 -

Inver Grove Toyota responded

Your satisfaction means everything to us, Edgar. Thank you so much for your awesome review. You deserve nothing but the best, and we're grateful to know Jill provided you with nothing less than that! Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 03, 2019

Service Friendly and knowledgeable staff. Comfortable waiting area. Waited for my service and was short amount of time. I will be back for other upkeep on my More

by rav4 lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deeann Modrynski
Feb 04, 2019 -

Inver Grove Toyota responded

Thank you so much for the positive feedback. Customer satisfaction is our main goal, and it pleases us to hear of your experience! We appreciate your business and we can't wait to see you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 03, 2019

Excellent all around Dee made my Friday start off on the right foot! I appreciated her quick and accurate service. She helped me get my car checked in and out with ease. More

by mesamm99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Modrynski
Feb 04, 2019 -

Inver Grove Toyota responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! You deserve nothing but the best, and we're grateful to know Dee provided you with nothing less than that! We really appreciate your feedback and hope to see you back again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 03, 2019

Timely Efficient Feedback Mike gave me prompt feedback on brake light/ABS alerts so I could know everything was OK. I also appreciate the drop off and free ride home. More

by Loyal customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 04, 2019 -

Inver Grove Toyota responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! It's wonderful to hear that Mike provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 02, 2019

prompt service in the midst of subzero weather My 2008 Prius would start after 2 jump starts and was hanging out on a street in St Paul. I called the Service Desk and was given the name of the tow More

by NP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Loken
Feb 04, 2019 -

Inver Grove Toyota responded

We couldn't be more grateful that you took the time to write this review about your last visit with us! We are even more glad that your visit was such a positive one and we hope it's something we'll be able to repeat over and over again! Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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