Back

Inver Grove Toyota - Service Center

Inver Grove Heights, MN

not yet
rated
865 Reviews

865 Reviews of Inver Grove Toyota - Service Center

Sort by
February 24, 2019

Camry Service Efficient and quick work on a routine 5,000 mile service on my 2013 Camry. Paige was more the accommodating and all services were completed quickly More

by Barb18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Coletti
Feb 25, 2019 -

Inver Grove Toyota responded

Hi Barb, Thank you for stopping by and for this positive review! Customer satisfaction is our main goal, and it pleases us to hear of your experience! We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 23, 2019

Efficient, courteous service My car's battery went dead in a Home Depot parking lot, so I called IHG Toyota and asked whether they could fit me in once I got jump-started. No prob More

by MikeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Snyder
Feb 25, 2019 -

Inver Grove Toyota responded

Hi Mike, We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! It's a team effort here and we're so pleased to see our team constantly takes great care of you. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 23, 2019

All good, with a small nit-pick 4 Runner 6 month service check efficiently performed. Just a note on the car wash - it was a sloppy job with large areas missed. Bob More

by Woodsmith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lauri Stepniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Inver Grove Toyota responded

Thanks for your feedback. While pleased to see you had a quality service experience, we're disappointed the same can't be said about the car wash. We appreciate you bringing this to our attention and we'll be making sure to do much better after your next visit. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 22, 2019

Routine service plus Routine/regularly scheduled service completed as well as attention to a couple concerns re: wiper blade and Bluetooth. All done satisfactorily and in More

by wwkenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tia (sorry if misspelled)
Feb 22, 2019 -

Inver Grove Toyota responded

Thank you so much for this amazing review! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. We really appreciate your feedback and hope to see you back again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 21, 2019

Quick and Easy I came in for my 10,000 mile service on my Toyota Highlander. Making the appointment was easy and their longer service hours made it convenient to co More

by Kathy S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige Colleti
Feb 21, 2019 -

Inver Grove Toyota responded

Wow! We cannot thank you enough for your thoughtful review, Kathy. We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience. Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 20, 2019

Everything I expected I came in for a basic oil change and tire rotation. At check-in, they gave me a discount price that was currently being offered, I didn't know about More

by Highlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Varney
Feb 20, 2019 -

Inver Grove Toyota responded

We cannot thank you enough for taking the time to share your experience with us! It's a team effort here and we're so pleased to see our team constantly takes great care of you. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 19, 2019

excellent service My tuneup appointment was easy to schedule online, following a reminder email, and the waiting room was very pleasant. The work was done in a very ti More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Feb 20, 2019 -

Inver Grove Toyota responded

Hi Emily, Thanks for taking the time to share your experience with us! We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 19, 2019

Great service, nice waiting room The prices are rather high, but we can usually find coupons that helps keep the costs down. The service coordinator clearly explains service needed a More

by Toy Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Varney
Feb 20, 2019 -

Inver Grove Toyota responded

Your opinion means the most to us. Thank you for this amazing review. We are so proud to have you as a part of our family, and we're even more pleased to know that you had such a positive experience with us! Should you like to discuss our pricing at all, please feel free to contact me. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 17, 2019

3 month check up & tire rotation I got a convenient reminder call. Easy appointment setup. And great follow through by the entire service department. They said they would have me out More

by stronm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kellogg
Feb 18, 2019 -

Inver Grove Toyota responded

We would like to thank you for this thoughtful 5-Star Review! We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience. We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 16, 2019

Jill!!! Jill was very helpful and saved me money in the long run by providing a package deal for service. Work was done quickly and was explained to me in wor More

by Tommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill
Feb 18, 2019 -

Inver Grove Toyota responded

Hi Tommy, Thanks for taking the time to share your experience with us! You deserve nothing but the best, and we're grateful to know Jill provided you with nothing less than that! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

...
11
...