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Inver Grove Toyota - Service Center

Inver Grove Heights, MN

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865 Reviews

865 Reviews of Inver Grove Toyota - Service Center

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March 06, 2019

Free loaner car without asking I took my hybrid Camry in for routine service. A fair number of routine procedures needed to be done, so the total time would be 1.5 hours longer than More

by David Wilhelm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Modrynski
Mar 06, 2019 -

Inver Grove Toyota responded

Your opinion means the most to us, David. Thank you for this amazing review. We are so proud to have you as a part of our family, and we're even more pleased to know that you had such a positive experience with us! We look forward to seeing you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 06, 2019

Excellent customer service Greeted right away. Took care within an hour. Friendly & professional experience . My car needed an oil change, tires rotated, plus I was stuck in tr More

by Grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aminah Smulders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Smulders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Inver Grove Toyota responded

Your review is why we do what we do. Thank you so much for reaching out to us. We want nothing but the best for our customers and we're so happy you had such a great experience with us! Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 06, 2019

six month check-up It was a fast and efficient check-up. All employees were polite and helpful. A great place to do purchase a vehicle. Would recommend it to friends. More

by Headnut1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Inver Grove Toyota responded

Thank you for stopping by and sharing your experience with us. We are ecstatic to hear that you had an enjoyable experience here at Inver Grove Toyota. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 05, 2019

Service I had my first scheduled maintenance service check up on my new lease. Everything went great and fast! I will be coming back in my next 5000 miles! More

by Shooter318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kellogg
Mar 05, 2019 -

Inver Grove Toyota responded

Your opinion means the most to us. Thank you for this amazing review. We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. Your business and time are much appreciated! We look forward to working with you again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 02, 2019

Always great service I have been going to Inver Grove Toyota for the last 3 years and have always received excellent service and help with my car. Thank you! More

by MyToyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Modrynski
Mar 04, 2019 -

Inver Grove Toyota responded

We would like to thank you for this thoughtful 5-Star Review! We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

March 01, 2019

service for recall air bag I had an appt. this last week for a recall on a front airbag. I was told that it would take anywhere from one hour to three hours for the work to be d More

by terri2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Mar 01, 2019 -

Inver Grove Toyota responded

Hi Terri, Thanks for taking the time to share your experience with us! You deserve nothing but the best, and we're grateful to know we provided you with nothing less than that! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 28, 2019

brakes, water pump, oil change service was great. I wish the weather wasn't so cold as i was not able to get a car wash. Also looked the fact that my service was able to show me h More

by BrakeJob with a WaterPump Chaser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Mar 01, 2019 -

Inver Grove Toyota responded

We're so pleased to read your encouraging review! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. We appreciate your patience while we wait for the weather to warm up so we can reopen our car wash. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 27, 2019

Interior light repair The interior dome light bulb had failed and I did not know how to remove the lens, so I brought the car in for the repair. The bulb was replaced and I More

by Johns140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Feb 28, 2019 -

Inver Grove Toyota responded

Hi John, We're pleased to see that overall your experience was a positive one. Should you like to discuss our pricing or anything else, please don't hesitate to contact me. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 26, 2019

Great Service Great service that began at initial reception in the Service bay and continued with by the same representative coming to me in the waiting area with t More

by Easy Drive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Modrynski
Feb 26, 2019 -

Inver Grove Toyota responded

Thank you for both this review and your business. It's a team effort here and we're so pleased to see our team constantly takes great care of you. Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

February 26, 2019

The Usual Fine Job I'm always impressed by service and staff at IGT, and latest visit was good too. Nice touch to offer popcorn and cookies while waiting. Work got do More

by Dane569
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kellogg
Feb 28, 2019 -

Inver Grove Toyota responded

Hi Dane, Thanks for your feedback. We're pleased to see that overall your experience was a positive one. We appreciate your patience while we wait to reopen our car wash when the weather warms up. We look forward to seeing you here at your next service visit. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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