Inver Grove Toyota

Warranty work Mike Ivey provided excellent service. I have three Toyotas and I bring all three in regularly for service. On this particular visit I was having boo Mike Ivey provided excellent service. I have three Toyotas and I bring all three in regularly for service. On this particular visit I was having boots replaced on the front axles and this was under warranty. So I appreciate Mike and technicians for finding this problem while the vehicle was still under warranty. Mike said it would take five hours and that is exactly how long it took. I like your waiting area and free internet and beverages. More

Always kind and helpful The folks at IG Toyota have always taken very good care of me and my cars. I feel that I can trust them when they tell me what needs to be done. The folks at IG Toyota have always taken very good care of me and my cars. I feel that I can trust them when they tell me what needs to be done. More

120,000 Mile Scheduled Maintenance My 2009 Toyota Camry was due for its 120,000 mile maintenance. Expecting a cost of approx. $300 ($160 just to replace 4 spark plugs), I was surprised My 2009 Toyota Camry was due for its 120,000 mile maintenance. Expecting a cost of approx. $300 ($160 just to replace 4 spark plugs), I was surprised to recieve honest and professional help from Mary Loken-Service advisor. She reviewed what my vehicle maintenance needs were and refigured some options which resulted in a total bill of $180. I still obtained what my vehicle needed while MAry was able to save me some money. I have dealt with Mary Loken before and she has always impressed me. IGH Toyota has an outstanding employee- Make sure you keep her! More

With skepticism. Buying tires at a dealership would mean a much higher markup. I was delighted to be wrong. After searching it was the best value and had great advic Buying tires at a dealership would mean a much higher markup. I was delighted to be wrong. After searching it was the best value and had great advice to boot. Surprised and elated. More

Oil Change I had a 6 month oil change done on my 2016 Corolla. The check-in process went quickly and seamlessly. I like the fact that the dealership has a Cafe I had a 6 month oil change done on my 2016 Corolla. The check-in process went quickly and seamlessly. I like the fact that the dealership has a Cafe with complimentary beverages, popcorn and cookies. I brought my Kindle, so the time passed quickly. My car was returned to me after being washed as well as serviced. Thank you Inver Grove Heights Toyota. We have purchased several vehicles from this location. More

Friendly, professional and caring The service center was very busy on a Monday morning after a heavy snowfall and cold temps. I was impressed with how the staff (especially Dee!) handl The service center was very busy on a Monday morning after a heavy snowfall and cold temps. I was impressed with how the staff (especially Dee!) handled it all. I didn't feel like a number but rather as a customer that mattered. The short wait was pleasant in the warm waiting area with hot drinks and popcorn. I drove away feeling very good about my overall experience. More

Replaced my battery without an appointment I needed to have my battery jumped to get my car running. I drove to Inver Grove Toyota and they were able to get me in without an appointment. Sinc I needed to have my battery jumped to get my car running. I drove to Inver Grove Toyota and they were able to get me in without an appointment. Since I have a Camry hybrid, the battery replacement was expensive and the service advisor checked with me before continuing the service visit. More

Great Customer Service My entire experience with Inver Grove Toyota has been great! Derek helped me get a great deal on a Toyota Camry. All my experiences with getting my ca My entire experience with Inver Grove Toyota has been great! Derek helped me get a great deal on a Toyota Camry. All my experiences with getting my car serviced since I began the lease have been very pleasant too. More

Consistent excellence When I call to make an appointment, they ask what is convenient for me. When I get there they are ready for me. They take care of what needs to be don When I call to make an appointment, they ask what is convenient for me. When I get there they are ready for me. They take care of what needs to be done, and tell me what I should consider for next time. They don't push extra work. They build trust. More

ALWAYS GREAT SERVICE From check in to sign out, great service by professional and respectful employees. That also includes the shuttle service drivers, who have always be From check in to sign out, great service by professional and respectful employees. That also includes the shuttle service drivers, who have always been cordial. More