Inver Grove Toyota

Maintenance The service advisor, Andy Schaffhausen was very courteous and professional. He was the reason that I rated my experience there yesterday 5 stars.. I a The service advisor, Andy Schaffhausen was very courteous and professional. He was the reason that I rated my experience there yesterday 5 stars.. I am a senior and the patience and respect that he showed me was greatly appreciated. I hope I get him next time I visit Toyota. More

New Car Purchase Inver Grove Toyota made purchasing a new RAV4 very easy. Patrick is knowledgeable and I felt comfortable working him, he was never patronizing and se Inver Grove Toyota made purchasing a new RAV4 very easy. Patrick is knowledgeable and I felt comfortable working him, he was never patronizing and seemed genuine when he responded to my questions. More

25000 mile service This was the last of my free Toyota Cares services. Dee advised that Toyota Cares can be extended for 2 years at a price that's less than what those i This was the last of my free Toyota Cares services. Dee advised that Toyota Cares can be extended for 2 years at a price that's less than what those incremental services would cost. I took advantage of that. All went will with my visit. More

Chuck is fantastic to deal with ! We have purchased two vehicles from Chuck (sales ) He has been supportive and worked with us to get the best vehicle for us. We ask a lot of questions We have purchased two vehicles from Chuck (sales ) He has been supportive and worked with us to get the best vehicle for us. We ask a lot of questions when making any large purchases and Chuck helped answer those questions and made us feel comfortable with the new technology in todays vehicles. Our experience has been GREAT !! We highly recommend Inver Grove Toyota. More

used vehicle purchase Chuck was very personable and made the car buying process very painless! We were driving in the rain in the lot looking at the used cars and he came o Chuck was very personable and made the car buying process very painless! We were driving in the rain in the lot looking at the used cars and he came out to greet us. He recommended a recent trade that has been a great reliable 2005 Toyota Camry for our new teenage driver! We dropped in after a car was no longer available at another dealership we traveled to test drive. Apparently it was meant to be, and we got a better deal! Thanks Chuck! More

Servce was fast and efficient. I thought one tire was leaking air and they found a nail in a different one. Surprised they checked for it! No charge for a wash was great! I thought one tire was leaking air and they found a nail in a different one. Surprised they checked for it! No charge for a wash was great! More

Scheduled Service Service is fast and pleasant, Staff is helpful and efficient. Always able to get in when I need, Everything is explained to me, Place is clean, and co Service is fast and pleasant, Staff is helpful and efficient. Always able to get in when I need, Everything is explained to me, Place is clean, and comfortable. Have been coming here for years and will continue to. More

I keep leasing with Toyota because of this place! This place has the BEST service. I am one of those customers who fails to schedule a service an appointment. By the time I realize it's time to take This place has the BEST service. I am one of those customers who fails to schedule a service an appointment. By the time I realize it's time to take the car in, it's the last minute. Still, Inver Grove Toyota NEVER gives me flack for my requesting "walk/drive-in" service. Also, I tend to come on Saturday--which is always busy. Again, no problem with this dealership! They get me in and out fast. I always expect to stay for at least 1,5 hours, but they manage to have my car ready in less than an hour. The people at check-in are always nice. I mean ALWAYS. That's rare. I appreciate that they remind me of my next service and they offer to schedule my next appointment. I also really appreciate that the young woman who waited on me this past visit let me know that I am past my 25k/24 month warranty and that I could purchase an extended warranty if I so choose. Since I plan to contract for a new lease, soon, I won't need the extended warranty, but it's ice to know that If I decide to lease-end/buy out my current car that it can be under some sort of warranty. I moved to MN in 2011. I brought my 2010 Venza in to be serviced and decided right then that Inver Grove is the best place to go for service. In fact, whenever my lease is up, I always contemplate switching to another brand just to see what other cars are like. However, when I think about the fact that if I lease a Toyota, I know I have a great car and I know that Inver Grove will make sure it's always in working order, I don;t find any justification for taking such a risk with another maker. Also, you know you have great service when the check-in person provides you the overall assessment of the vehicle and you get the "good" news and also things that will need to be addressed for the next visit. This is a sincere review. It's saying something when even the cashier is polite even though she isn't collecting money for repairs. I hope the folks at Inver Grove receive perks for the kind of service they provide. They work hard. I'm pretty difficult to please, but the folks at this dealership are professional, efficient, and sincere. Thanks for everything. More

Services I love invergrove Toyota because I believe and trust technician they getting the job the first time and I love invergrove Toyota because they have pl I love invergrove Toyota because I believe and trust technician they getting the job the first time and I love invergrove Toyota because they have playground and clean facility More

Reliable Service All questions were answered. Staff was friendly. I had emailed Scott with some of the questions I had and he responded in timely matter. I would rec All questions were answered. Staff was friendly. I had emailed Scott with some of the questions I had and he responded in timely matter. I would recommend Inver Toyota to family and friends. More