Inver Grove Toyota

Patrick Albien heard what we were saying! When we sat down with Patrick he was fully in tune with what we were looking for in a vehicle. His courtesy, attention, and professionalism led to us When we sat down with Patrick he was fully in tune with what we were looking for in a vehicle. His courtesy, attention, and professionalism led to us happily leasing a new RAV 4 ! The amazing service department had it prepped and ready for us in an hour and a half. Jenny and Pam were also instrumental in making our trip a real pleasure, not a hassle...Thank you! More

Great experience Did all the work via email/phone with Bryan Schultz. Bryan was easy to work with and eager to please us. We didn't actually meet face-to-face until Did all the work via email/phone with Bryan Schultz. Bryan was easy to work with and eager to please us. We didn't actually meet face-to-face until we picked up our new Highlander, but I felt like I already knew him. More

Regularly scheduled Maintenance As always, great service, communication and waiting accommodations. I'm always provided thorough explanations and options and I really appreciate the As always, great service, communication and waiting accommodations. I'm always provided thorough explanations and options and I really appreciate the honesty in how soon repairs need to be made. More

last check up under warranty Excellent, friendly service. This survey is way too long. Andy was excellent in every way. The only annoyance is this long survey. The only reason I Excellent, friendly service. This survey is way too long. Andy was excellent in every way. The only annoyance is this long survey. The only reason I continue to fill it out is because Andy deserves a good review. More

Quality vehicles, excellent sales staff----super dealership! Lindsay Wagner is an excellent sales person----knowledgeable, personable, responsible, and made me feel comfortable at the dealership. She was prompt Lindsay Wagner is an excellent sales person----knowledgeable, personable, responsible, and made me feel comfortable at the dealership. She was prompt with returning calls and was honest with any questions I had. I never felt like I was being pressured into purchasing the vehicle I came to see. Her patience and courtesy during the buying experience were part of the reason I chose to purchase the car. Carrie Haugerud was GREAT to work with. She was helpful with any questions I had and returned calls in a prompt manner. Both of these employees are reasons for me to recommend Inver Grove Toyota to others. More

Exactly what I was looking for My lease was up and I was looking to buy it out thinking it would lower my payments which was my goal. Patty ran all the numbers and I ended up with a My lease was up and I was looking to buy it out thinking it would lower my payments which was my goal. Patty ran all the numbers and I ended up with a brand new lease for a lower payment than if I had bought out my 3 year old lease vehicle. Patty, Lindsay, and Pam in finance were all so easy to work with. This is my 3rd lease with Patty. She is very thorough and explains everything. She listens and finds exactly what I'm looking for. More

Mary Loken I love when I come for car service and have Mary Loken help me. She greats me with a smile and takes her time to truly listen to me with my car concer I love when I come for car service and have Mary Loken help me. She greats me with a smile and takes her time to truly listen to me with my car concerns. She let me know about my recall and told me it was serious and she would give me a loner for the day. She is honest and comes across as really enjoying her job. Thats important to me as it tells me this dealership takes care of their employees. More

Excellent service department. The service department was quick to identify the unusual noise when driving the car. The wheel bearing needed replacement. It was part of the warranty The service department was quick to identify the unusual noise when driving the car. The wheel bearing needed replacement. It was part of the warranty. More

Good Service Dept I have been going to this service dept for years. Always have had a good experience. This survey is very difficult to actually file. I will give up I have been going to this service dept for years. Always have had a good experience. This survey is very difficult to actually file. I will give up trying soon. More

Routine Maintenance Out in one hour as expected. Service wasn't pushy for additional unneeded items; received very fair tire quote and will likely get that done here as Out in one hour as expected. Service wasn't pushy for additional unneeded items; received very fair tire quote and will likely get that done here as well. More