Inver Grove Toyota

Service visit 7/19/17 Mary was very helpful. I came in for an oil change, she took care of two recall items and also looked into a problem and was having with windshield w Mary was very helpful. I came in for an oil change, she took care of two recall items and also looked into a problem and was having with windshield wipers, resolved that as well. More

Outstanding Customer Serive I have now leased two cars through Inver Grove Toyota. I have worked with Jim Hayes both times, and had the pleasure to also work with Dean Rothenbac I have now leased two cars through Inver Grove Toyota. I have worked with Jim Hayes both times, and had the pleasure to also work with Dean Rothenbacher this time as well. I am a younger adult, and often get concerned that I will end up over paying for a vehicle. I was given outstanding service both time that I went in to talk about the car I was interested in leasing. Jim and Dean were very knowledgeable about the questions and concerns that I had and ensured that they were doing everything that they could to make my experience great. After my first visit this time around with Dean, Jim called me to ensure that I was given everything I needed to make my decision. I scheduled an appointment with him the following week and he was just as wonderful as he was when I leased my first vehicle there two years ago. He made the process very easy, and tried to make it go by as fast as possible with the best results. I was not at the dealership long, and I walked away with a brand new 2017 Toyota. My experience could have not have been better, and I would not dream of going anywhere else to get a vehicle! More

Look at exactly what I was looking for the price .. I had a 2007 Rav4 before 2015 Rav4 and i had worked with the service people in the pass .they took good care of me. I had a 2007 Rav4 before 2015 Rav4 and i had worked with the service people in the pass .they took good care of me. More

Couldn't ask for a better experience. Very friendly, very efficient. Exceeded expectations. Dee was very friendly, greeted me right away and was so pleasant to work with. It makes me want Very friendly, very efficient. Exceeded expectations. Dee was very friendly, greeted me right away and was so pleasant to work with. It makes me want to come back again! More

Great customer service! This was my first experience at IGH Toyota and I found the sales team to be friendly, personable and professional. Patrick, Jill, and Jenny all took t This was my first experience at IGH Toyota and I found the sales team to be friendly, personable and professional. Patrick, Jill, and Jenny all took the time to explain their roles and provide the information that I needed to make the best decisions for my lease. They listened to my preferences and answered my questions completely. At no time did I feel pressured, but was happy to see how quickly the whole process was accomplished. I look forward to continuing to work with the IGHToyota staff over the next 3+ years! More

Fast and efficient The work was done when it was promised and the service adviser listened to my questions and answered them to my satisfaction. One problem, no cookies The work was done when it was promised and the service adviser listened to my questions and answered them to my satisfaction. One problem, no cookies!!!! More

Service Tya was awesome with her customer service skills. Went in for some service and had some questions which she handled so well. I was so proud of her Tya was awesome with her customer service skills. Went in for some service and had some questions which she handled so well. I was so proud of her More

Mary Loken, excellent service advisor Mary was excellent. She listen to my concerns, was knowledgeable, followed up with the status of my repair, provided an accurate timeline, was courteo Mary was excellent. She listen to my concerns, was knowledgeable, followed up with the status of my repair, provided an accurate timeline, was courteous and polite. I recommend her and the service department of this dealership. More

Another great Toyota experience It's always a pleasure dealing with the staff at Toyota- Dee helped me today and was so pleasant, friendly and helpful. A pleasure to relax and let pe It's always a pleasure dealing with the staff at Toyota- Dee helped me today and was so pleasant, friendly and helpful. A pleasure to relax and let people that know what they are doing do their job. More

Tacoma service I recently worked with Tya for regular maintenance on my Tacoma. While there I told her about a noise I'd heard in the drivetrain, and she made sure a I recently worked with Tya for regular maintenance on my Tacoma. While there I told her about a noise I'd heard in the drivetrain, and she made sure a technician drove the vehicle and listened. Tya determined that it would be necessary to bring the vehicle back in at a later date when a more senior technician could check it out; she set up a convenient appointment. Meanwhile the maintenance was performed while I waited. When I brought the vehicle back in a few days later, Mike hooked me up with Mark (technician) who rode along for a brief ride. After hearing the noise I had described to Tya and Mike, Mark determined it to be normal drivetrain noise. All 3 of these folks were pleasant, polite, helpful and responsive. Cudos to all! More