Inver Grove Toyota

New Toyota RAV4 My experience at Toyota was excellent overall. I worked with Darin, and he was nothing but helpful and patient throughout the entire process (which wa My experience at Toyota was excellent overall. I worked with Darin, and he was nothing but helpful and patient throughout the entire process (which was lengthy!). He treated me with respect and answered all my questions fully. He spent adequate time with us from the time we started looking at cars to explaining all of the features of the car to me after I bought it. Highly recommend Toyota in general, as well as Darin as a salesperson. More

IPurchase of Toyota Corolla LE 2017 I was still driving a Toyota Corolla VE (1999 model) in July 2017. The car had less than 72,000 miles on the odometer (really!) But it was getting old I was still driving a Toyota Corolla VE (1999 model) in July 2017. The car had less than 72,000 miles on the odometer (really!) But it was getting older and needing more expensive repairs as the years have passed. Last week, I took my old car in for a regular inspection and learned that the transmission needed to be replaced and that the water pump was empty (and there were no overt signs of this to signal me). Anyway, to replace the transmission and water pump would have cost over $3,300. I left the car in the service dept. but after driving home and talking to a couple of my neighbors, who are both drivers, I decided the Corolla VE and I needed to go our separate ways. I contacted the service dept., and to their knowledge, no work had yet been done on the old car. Then I called the sales dept. Both calls were made between 7:50 p.m. and 8:10 p.m. Patrick listened patiently to my story, and I asked him whether it was worth putting so much money into this older car because even though it had low mileage, I was doing a lot of city driving, which is hard on the engine of any car. Therefore, the engine could go at any time. The age of a vehicle and how it is driven have to be taken into account. Patrick said that he would be willing to meet with me at Toyota Sales, even though it was already 8:20 p.m. when our phone conversation ended. I drove there. He showed me a couple of low-mileage cars on the lot which were leased vehicles and still in good condition. However, Toyota had a 72-month 0% APR on new vehicles going on through July 31.. And it was July 31. So I asked him to calculate if there would be a significant difference in my month payments if I were to buy a new 2017 Corolla LE versus a 2015 Corolla LE (which would include interest payment every month) after making a down payment of several thousand dollars. He said that it would not, and showed me the math. He showed me the 2017 Toyota Corolla and it was awesome. So I decided to purchase it. I have never driven a car with such good safety features and physical comfort. This is how much the Corolla has been refined over the past 18 years. I commend the assistance of Patrick Albien, Pam Borman and Jessie in taking the time to go through all the paperwork and make sure everything was in order. They were there until 11 p.m. to assist me before the end of 7/31, ensuring the July special would go into effect. This is true professionalism, accompanied by good humor. Thank you. More

Good experience I am happy with the car I purchased, even though it wasn't the car I originally came in for. I love the safety features and the luxury feel of the To I am happy with the car I purchased, even though it wasn't the car I originally came in for. I love the safety features and the luxury feel of the Toyotas. More

Service appt Always friendly and courteous. Keep me up to date with any issues they find with my vehicle. Always let me know what they believe should be taken care Always friendly and courteous. Keep me up to date with any issues they find with my vehicle. Always let me know what they believe should be taken care of or replaced, and the cost before any work is done. More

Professional staff I appreciate your staff's service, the waiting room and complimentary soda. Your staff made an extra effort to accommodate my disability and ensure I I appreciate your staff's service, the waiting room and complimentary soda. Your staff made an extra effort to accommodate my disability and ensure I was out the door on time to get to another appointment. More

Always professional and thorough The service staff at IGH Toyota are always very professional and very thorough. They give a good explanation of the issues, what they find and the opt The service staff at IGH Toyota are always very professional and very thorough. They give a good explanation of the issues, what they find and the options to deal with them. More

Toyota Prius repair Thank you very much for the short notice and quick service on my vehicle this past Monday morning! I called early Monday morning and spoke with Mary Thank you very much for the short notice and quick service on my vehicle this past Monday morning! I called early Monday morning and spoke with Mary in the service department. I was able to bring the vehicle in and you completed a repair by noon. In addition, I appreciated the ride back home while the car was being serviced. Mary was extremely helpful!!! More

Great Nice experiences was as expected. Enjoyed the coffee and cookies. They even had a barbecue going on with hot dogs and chips. It was a nice surprise. Nice experiences was as expected. Enjoyed the coffee and cookies. They even had a barbecue going on with hot dogs and chips. It was a nice surprise. More

Mary Loken made the review as painless as possible. Mary was very informative as to the process and provided me with all the information I required in a timely and efficient manner. She was great. Mary was very informative as to the process and provided me with all the information I required in a timely and efficient manner. She was great. More

Love my new Prius!!! I Wasn't expecting to buy a new car when I came in to your dealership. My 2011 Prius had been totaled and I was looking for low mileage used options. I Wasn't expecting to buy a new car when I came in to your dealership. My 2011 Prius had been totaled and I was looking for low mileage used options. I ran into Casey in the parking lot. He did an awesome job showing me and explaining everything . Ultimately I was sold on the safety features of the new Prius after a test drive. I love my new Prius !! More