Inver Grove Toyota

Prompt knowledgeable customer oriented Customer oriented technically competent. Value oriented service. Service Advisor helpfull and reviewed service performed and the condition of car and Customer oriented technically competent. Value oriented service. Service Advisor helpfull and reviewed service performed and the condition of car and recommended follow up service and maintenance. More

New Rav4 Pat did an excellent job from beginning to end. He explained things very thoroughly and provided excellent customer service! Pat is an excellent sales Pat did an excellent job from beginning to end. He explained things very thoroughly and provided excellent customer service! Pat is an excellent salesman. Great job! More

Oil change December The service was very good I’m still due a couple of oil synthetic changes free Using synthetic oil on this vehicle no one told me that and change o The service was very good I’m still due a couple of oil synthetic changes free Using synthetic oil on this vehicle no one told me that and change oil every 5,000 miles instead of 10,000 More

oil change It was an oil change, what more can I say about the service, you changed the oil, rotated tires and checked the brakes. I do appreciate the wheel alig It was an oil change, what more can I say about the service, you changed the oil, rotated tires and checked the brakes. I do appreciate the wheel alignment as a recheck More

Oil change/tire rotation We were taken care of right away and the car was ready sooner than we expected! We were originally told it could take up to an hour and half -- we wer We were taken care of right away and the car was ready sooner than we expected! We were originally told it could take up to an hour and half -- we were done in just under an hour. More

Professional and Friendly Customer Service. The Experience was good. My Customer Service agent was professional. He was honest and truthful. I got in when my appointment was scheduled and ou The Experience was good. My Customer Service agent was professional. He was honest and truthful. I got in when my appointment was scheduled and out in a reasonable time. The Service Department has always done professional and satisfactory work. More

Tire Rotation Quick in and out. Very friendly and cost effective service. Thought I needed an oil change, too, but they assured me that the synthetic oil in the v Quick in and out. Very friendly and cost effective service. Thought I needed an oil change, too, but they assured me that the synthetic oil in the vehicle was rated to 10,000 miles and will change oil next service stop. More

Very friendly service and minimal wait time I'm a new Toyota owner and I'm very satisfied so far with the customer service I receive when I bring my RAV 4 in for service. The wait time has been I'm a new Toyota owner and I'm very satisfied so far with the customer service I receive when I bring my RAV 4 in for service. The wait time has been minimal and the waiting area is very nice. More

Good communication Mary Loken did a good job of explaining my options when it came to my repair and recalled items. She was able to provide a loaner vehicle, which mean Mary Loken did a good job of explaining my options when it came to my repair and recalled items. She was able to provide a loaner vehicle, which meant I could get all the work done that day and still get all my errands run. More

replacement of burnt out rear tail light work was done very quickly without an appointment! (I came in around noon and the service was completed in 5 minutes! I did not have an APPT, JUST D work was done very quickly without an appointment! (I came in around noon and the service was completed in 5 minutes! I did not have an APPT, JUST DROVE IN More