Inver Grove Toyota

Overall a very good experience. Darin is great to work with, he helped me with my first new car purchase. Darin is great to work with, he helped me with my first new car purchase. More

Stopped in and met with Jim Hayes. He helped my stepson find a very nice used car, that worked for his budget. Well done, nice job! He helped my stepson find a very nice used car, that worked for his budget. Well done, nice job! More

I purchased my RAV4 Hybrid from BHop. This was my 3rd vehicle purchased from him. BHop is always professional and courteous. Very kind and forthright. Thank you again. I love the car. This was my 3rd vehicle purchased from him. BHop is always professional and courteous. Very kind and forthright. Thank you again. I love the car. More

All were very nice people and easy to work with. And to top it off I got a really nice truck And to top it off I got a really nice truck More

We purchased a new Toyota and drove off on April 30. Since then, I wrote to the General Manager (Mr. Fox) about my concerns and questions. The dealership has been most unprofessional, discourteous, and Since then, I wrote to the General Manager (Mr. Fox) about my concerns and questions. The dealership has been most unprofessional, discourteous, and unfriendly in that the General Manager of this dealership has not responded to my communication for nearly two months. Even the Toyota corporate office claims to have contacted the dealership at least twice, but the repeated reminders fell on the dealership's deaf ears. The only explanation for such behavior and attitude is as if Toyota has come to believe that their cars are in demand and so why bother? The dealership and Toyota are forgetting that the customers can make or break the sales if they don't care for them and are as unprofessional as Mr. Fox has been. A total lack of response is, at the least, highly irresponsible and reprehensible. It is also important to add that a flat fee of $275 is included in each transaction in the name of a document fee, but no explanation. One individual mentioned that it is mandated by MADA, while the other person said it is the DMV requiring the fee. The Minnesota Auto Dealers Association (MADA) has not responded to my communication either. It appears that the dealership is in cahoots with MADA to impose the $275 for providing the number plate,s which a buyer can easily obtain from DMV for $15.50. The unprofessional and deceptive conduct of the dealership and a total lack of response are unacceptable, perhaps never to return to this dealership and Toyota in general. More

The experience through and through. Darin Wald was amazing and very genuine throughout the sales process. The finance department was efficient and the whole experiences was 5/5 stars Darin Wald was amazing and very genuine throughout the sales process. The finance department was efficient and the whole experiences was 5/5 stars More

Lauri Stepniewski was great. No high-pressure sales tactics. No surprises. She kept me informed of the delivery schedule of my new Toyota Crown. No high-pressure sales tactics. No surprises. She kept me informed of the delivery schedule of my new Toyota Crown. More

All the people we worked with were professional and pleasant. We didn't always feel like a priority to them like we did at other dealerships we visited, and we had to put in a bit more effort here to g pleasant. We didn't always feel like a priority to them like we did at other dealerships we visited, and we had to put in a bit more effort here to get through the process, but we didn't have any issues or direct complaints. Seems like Toyota is very popular and they don't need to work very hard to get sales. More