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Inver Grove Hyundai
Inver Grove Heights, MN
508 Reviews
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508 Reviews of Inver Grove Hyundai
July 24, 2025
Absolutely terrible service and rock-bottom poor communication. We have acquired 5 cars from this dealer in the last 6 years. No more. Tyler in the service department is the root cause of all the communication. We have acquired 5 cars from this dealer in the last 6 years. No more. Tyler in the service department is the root cause of all the problems we encountered. He is a one-man, walking customer satisfaction killer. Hyundai sold us a car that experienced engine failure after only four months. The mechanical failure was a connecting rod bearing; a known problem with Hyundai engines about which there have been successful class-action lawsuits against Hyundai. Tyler lied about the warranty and falsely told us it will expire upon completion of this repair. Tyler promised us a low-mileage replacement engine, but it took days to get to the bottom of Tyler's lies about warranty coverage. By the time we solved the problems Tyler's lies caused, the low-mileage engine was no longer available. Now we're stuck with a high-mileage replacement engine. If not for Tyler and his lies, this would have been a simple matter, and we would have been satisfied. Instead, Tyler has robbed this dealer of our business. It's all about choices, Inver Grove Hyundai. Choose Tyler or choose customers. Pick one. There have been years of complaints about Tyler. The fact that he's still there tells me that management wishes to lose customers. I recommend you avoid this dealer. There are lots and lots of car dealers. No one needs a Tyler in their life. More
by Not a 20-something
Employees Worked With
Tyler, Hanafy Mahmoud
October 25, 2024
Very poor service and communication. Tyler was one of the most unprofessional reps I have ever spoken to in my life. I will not be returning here or most likely buying a Hyundai due to Tyler was one of the most unprofessional reps I have ever spoken to in my life. I will not be returning here or most likely buying a Hyundai due to our treatment. More
by UnhappyHyundaiCustomer22
Employees Worked With
Tyler
November 19, 2023
I couldn't recommend Inver Grove Hyundai enough. Their prices were fair and the process was the most low-pressure and stress-free I've ever experienced. Our salesperson (Jake Anvik) was just awesom Their prices were fair and the process was the most low-pressure and stress-free I've ever experienced. Our salesperson (Jake Anvik) was just awesome and the finance person (Arian Lara) was super friendly too. More
by mattsoca
Employees Worked With
Jake Anvik, Arian Lara
March 05, 2023
Was quoted 3 different prices, was told it needed struts when it was shocks and another related problem . would not produce service records. Car was overpriced junk....BEWARE BEWARE!! when it was shocks and another related problem . would not produce service records. Car was overpriced junk....BEWARE BEWARE!! More
by hanspaa
Employees Worked With
Saxon
August 13, 2022
Consistently excellent customer service, both in the sales process and the service department. We’ve bought two new Hyundai’s from InverGrove. No sales gimmicks or pressure tactics - great cars at a re sales process and the service department. We’ve bought two new Hyundai’s from InverGrove. No sales gimmicks or pressure tactics - great cars at a reasonable price More
by gotwoody
Employees Worked With
Hanafy Mahmoud
March 31, 2022
Not impressed with the customer service at this locations service center has. Justin, was incredibly impatient and couldn't wait to get me out the door. I came in to have my Hyundai Elantra examined because service center has. Justin, was incredibly impatient and couldn't wait to get me out the door. I came in to have my Hyundai Elantra examined because it sounded like something in the motor was wrong. Before I could even get a word out, I was rudely interrupted, he insisted that my warranty was up at 80k miles, that there was absolutely nothing they could do for me. Cherry on top, he irritably asked me, "can you back up your car out of here?" as if I couldn't back up my own car... Horrible experience, never buying anything from this dealership, and they need to reevaluate how they train their service reps in customer service. More
by sam.mahh3
Employees Worked With
Justin
December 02, 2021
SERVICE WAS TERRIBLE, LIVE IN ROCHESTER LEASED A G70 WAS TOLD IT COULD BE SERVICED IN ROCHESTER COME TO FIND THE DEALERSHIP IN ROCHESTER ISN'T ABLE TO PERFORM WARRANTY WORK ON THE VEHICLE WAS TOLD THEY HAD TOLD IT COULD BE SERVICED IN ROCHESTER COME TO FIND THE DEALERSHIP IN ROCHESTER ISN'T ABLE TO PERFORM WARRANTY WORK ON THE VEHICLE WAS TOLD THEY HAD NO LOANERS - DROVE UP WAITED MOST THE DAY WAS TOLD VEHICLE NEEDED MORE TIME - SET UP ANOTHER APPOINTMENT DROVE ALL THE WAY UP - WAS TOLD NO LOANERS AGAIN CALLED THE NEXT DAY TO SEE IF THEY WERE ABLE TO COMPLETE THE WARRANTY WORK - NO THEY WEREN'T ABLE TO INSPECT VEHICLE - WAS FINALLY TOLD THAT ENTERPRISE WAS ABLE TO OFFER A LOANER VEHICLE BUT BY THEN IT WAS TOO LATE TO DRIVE ALL THE WAY BACK TO THE CITIES. POOR CUSTOMER SERVICE, POOR COMMUNICATION More
by smurphy
Employees Worked With
Service
April 19, 2021
WORST HYUNDAI DEALERSHIP IN TOWN!!Do not go here and WORST HYUNDAI DEALERSHIP IN TOWN!! Do not go here and save your self a lot of trouble. They will lie to you from the beginning. Even if you get to th WORST HYUNDAI DEALERSHIP IN TOWN!! Do not go here and save your self a lot of trouble. They will lie to you from the beginning. Even if you get to them, do NOT go to Mr. Bill Young. You'd be very fortunate to avoid them because even if you have a decent car buying experience (which you will not) TRUST ME when i say this you will HATE to go there to get things fixed, get a service, they will squeeze you for every little penny you have got. Highly unprofessional greedy liars they have employed here!! More
by shawnguiter
Employees Worked With
Bill Young
